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coolguy8484
Explorer
coolguy8484
Explorer
Activity
‎May 17, 2025
05:25 PM
I counted up all the masks/edits. It's 9 separate mask layers, most of which are quite small and have few strokes, but a couple are pretty involved. All total it includes 10 object detection masks and 98 brush masks. As for each individual stroke logged in the history, it's easily hundreds. Those are just the rough masks, too. I haven't even started refining the edges yet because, well, I can't. As I read more about this issue it sounds like LRC isn't the right program for my editing style. I know it's meant for "quick" adjustments but I didn't think masks of all things would be such a resource hog. I wish there were a way to compress a mask layer down so all the brush strokes compile into a single mask. I don't know what use it is to have each brush stroke logged in the history like that anyway, though I guess if you're only doing a couple strokes per mask then it's practical to select individual strokes. I use a stylus and edit like I'm painting, so I think it's fair to say I need to migrate to a different program. Fair enough.
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‎May 17, 2025
09:04 AM
1 Upvote
No, I uninstalled OneDrive a long time ago.
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‎May 17, 2025
09:02 AM
Dozens. It doesn't take too long before everything starts lagging.
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‎May 16, 2025
09:39 PM
Thanks for your reply. I disabled all plugins and relaunched LRC, but it didn't make a difference. I'm only just now on the Game Ready driver, I'm normally using Studio but I switched today to see if that would help (it didn't.) As for mask types, it's a mix of a few object detection masks and mostly brush masks. I would say the number of strokes is too many to count. If I actually have to count my brush strokes or the program will seize up, then it's time to find a different program.
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‎May 16, 2025
04:43 PM
No, I never use lens blur. The problem only occurs when using masks, particularly after doing apparently too many adjustments to the mask. I can switch to a different photo in the same catalog that has no mask and the program runs fine.
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‎May 16, 2025
04:09 PM
1 Upvote
Hello, I've seen this problem posted on several forums going back a few years with little resolve. After creating a mask on a photo and after so many edits to the mask, the program begins to lag and freeze so badly that it becomes unusable. 10-30 seconds for each mouse click to register. Click-and-drag functions, like using a mask brush, stop registering entirely.
I’m running on Windows 11 PC. My primary catalog and photos are saved on an internal SSD. Backup is on an external SSD. My computer is about 1 year old (see SYSTEM INFO below.) The problem is with Lightroom Classic only, all other software and OS otherwise run perfectly. This problem occurs with all image types, RAW or JPG. Catalog is backed up/optimized/integrity tested multiple times per week.
Here’s what I’ve tried:
- Disable GPU acceleration in LRC (no difference.)
- Update NVidia drivers.
- Switch between Studio and Game Ready Nvidia drivers.
- Run chkdsk from cmd prompt on all drives.
- Lower desktop resolution.
- Delete Previews.lrdata folder.
- Delete Camera Raw GPU Config.txt in Users/AppData/Adobe/CameraRaw/GPU/Adobe Photoshop Lightroom Classic.
- Switch between the different image preview types (Smart, 1:1)
- Purge RAW cache.
- Check RAM usage - LRC is using under 10% of memory when idle and under 50% when the lag spikes occur while trying to edit masks. I never saw it surpass 50%.
- Check GPU/CPU heat monitors (nominal.)
- Uninstall LRC, wipe preferences, re-install and re-import the catalog.
None of these fixes made any noticeable difference. I might be forgetting something but I've tried everything I could find mentioned in forums. Seems like the only fix that has actually helped anyone with this issue is a few people realized they had faulty harddrives after running chkdsk. The only thing I haven't tried is fully wiping and resetting my system, because the problem is only with LRC. Wiping my entire system every time Lightroom breaks is not a viable solution. Thanks in advance for any help.
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‎Jul 13, 2019
11:31 PM
https://forums.adobe.com/people/Nariman+Sodeifi wrote Jeremy, I sent you a private message and an email. Would you please make sure to check them out and respond to me? Thanks. Just now saw this and responded, thank you.
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‎Jul 13, 2019
09:46 PM
I appreciate the help and am happy to continue testing and providing info, but in the meantime I really need to get back to work. A download to a manual installer for Premiere 13.1.2 would be greatly appreciated.
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‎Jul 13, 2019
09:45 PM
Also I ran a system scan from the Intel website yesterday and updated any drivers that it suggested, but the integrated gfx and processor were up to date already.
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‎Jul 13, 2019
09:42 PM
briwilli wrote Can you install the Nvidia 430.86 drivers (or later) from here? Drivers | GeForce Then also make certain that you have the 100.6286 Intel driver (or later) installed: https://downloadmirror.intel.com/27988/a08/win64_24.20.100.6286.exe Only update your driver if it's older than the specified version. The next thing to try, if your drivers are up to date and it crashes, is to reset preferences, but before you do, please backup your existing preferences... if this works, having your bad preferences here may help us prevent these crashes further. Could you zip up these two folders before resetting your preferences: C:\Users\<your user folder>\AppData\Roaming\Adobe\Premiere Pro\13.0 C:\Users\<your user folder>\Documents\Adobe\Premiere Pro\13.0 Once you zipped up your existing prefs, you can follow these steps to reset prefs: FAQ: How to reset (trash) preferences in Premiere Pro? That Nvidia driver is installed, and it still crashes. I downloaded that Intel driver but when I ran the exe it says "this system does not meet the minimum requirements." This is a fresh install and Premiere has never been opened so the settings are default. I tried clearing them anyway, and it still crashes.
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‎Jul 13, 2019
08:07 PM
briwilli wrote Can you run the System Compatibility Report from the Help menu, or if you see it at launch, then click on the "Save..." button to generate a text report which you can share? Looking at the crash dump, it appears to be crashing in the Intel driver, so knowing the versions of your installed Nvidia and Intel drivers will be of great assistance. Thanks, Brian In reference to the system compatibility report screen, I googled to see which menu this was and I see that it's this screen: System Compatibility Report Error. "UPDATED" I only got that screen when I was testing older Nvidia drivers to see if any of them would work. I don't get this screen at at all on the latest driver. I get the normal splash screen, and then the lighter grey crash report screen.
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‎Jul 13, 2019
07:37 PM
coolguy8484 wrote briwilli wrote Can you run the System Compatibility Report from the Help menu, or if you see it at launch, then click on the "Save..." button to generate a text report which you can share? Looking at the crash dump, it appears to be crashing in the Intel driver, so knowing the versions of your installed Nvidia and Intel drivers will be of great assistance. Thanks, Brian Which help menu? If you mean in Premiere, I can't get past the splash screen. I've also tried updating every Intel component driver and tried several different Nvidia drivers going back to December of last year. Same problem. Currently I'm using the latest Nvidia Studio driver version 430.86.
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‎Jul 13, 2019
07:22 PM
1 Upvote
A great short-term solution would be to provide a download link for Premiere version 13.1.2. That's the version that my most recent project files are at, but you can only roll back to 13.0.3 in the CC app. If I could get back to 13.1.2 I'd be good to go for now.
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‎Jul 13, 2019
07:20 PM
https://forums.adobe.com/people/Nariman+Sodeifi wrote When you crash, do you get Adobe Crash Reporter interface come up asking you to submit crash report and logs? If yes, have you submitted such crash reports?Did you include your name? If crash reporter came up and you didn't send crash log, would you cause this crash and submit crash log? Make sure to include your name, email, and check other boxes that provides additional info. That helps us check the crash log and determine what is causing these crashes. Also short description of the problem is always helpful. Even if all it says is that it crashed during startup. I have sent several crash reports but did not include that info, so I'll do that now. Thank you.
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‎Jul 13, 2019
07:19 PM
briwilli wrote Can you run the System Compatibility Report from the Help menu, or if you see it at launch, then click on the "Save..." button to generate a text report which you can share? Looking at the crash dump, it appears to be crashing in the Intel driver, so knowing the versions of your installed Nvidia and Intel drivers will be of great assistance. Thanks, Brian Which help menu? If you mean in Premiere, I can't get past the splash screen.
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‎Jul 13, 2019
11:39 AM
I avoid updates like the plague but the latest Creative Cloud app update seems to have set all my apps to auto-update by default. Very bad move on Adobe's part. This is a recurring problem for people going back many years.
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‎Jul 13, 2019
11:37 AM
3 Upvotes
It looks like this problem is mainly affecting Nvidia users, and particularly the GTX 1060 series. Adobe where are you on this?
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‎Jul 13, 2019
09:37 AM
Downgrading the project file is not a solution because I will lose multicam sequences and color correction.
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‎Jul 13, 2019
09:36 AM
I did all this already, same problem.
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‎Jul 12, 2019
09:19 PM
I also can't simply roll back because the newest version you can roll back to is 13.0.3, which obviously cannot read my 13.1.2 project file. Adobe's only answer to that was that I can convert the project to 13.0.3 and lose all my color adjustments, transitions, and captions. Unacceptable.
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‎Jul 12, 2019
09:17 PM
Hi I'm on Windows 10 with an NVidia Geforce GTX 1060 gfx card. After the 13.1.3 update today, Premiere and After Effects both crash at the startup screen. I've done a full wipe using the adobe cleaner too and reinstalled, full wipe of gfx driver and reinstalled, deleted all temp and cache files, and even spoken directly to adobe tech support, and there is apparently no solution to this. The most I got out of tech support is that they think it has to do with my gfx card or driver but they have no solution. I'm on 10 hours straight trying to fix this and a day behind work. I've already googled it to death and tried every solution to this problem going back years. Nothing works. Please help.
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