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phillipr30442542
Explorer
phillipr30442542
Explorer
Activity
‎Nov 28, 2024
06:14 PM
I recently purchased Adobe Acrobat for one specific funtion that my current pdf product doesn't support. Acrobat did indeed perform that function. However the current product's license doesn't expire for several months. I can't justify the cost of owning both products at the same time. I need to cancel the Acrobat subscription. Can someone give me the link to where I can cancel? Thanks for your help, SweetTasha
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‎Nov 26, 2024
11:48 PM
I need to convert pdf files to MS Excel. Other products that I had tried claimed to be able to do that, but in fact they did not. Is that a feature of Acrobat 64-bit? Also, where can I get a complete list of Acrobat's features and capabilities? Thanks for your help, SweetTasha
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‎Apr 15, 2024
05:20 PM
SweetTasha is my username on another forum. Accidentally used it here. My Username here is Phillip.
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‎Apr 15, 2024
05:05 PM
Scanning the document * Place document in scanner face-up and scan. Call this "A-Document-Fronts" * Rotate the document 180-degrees, place in scanner, and scan. Call this "A-Document-Backs" Printing the Document * Place A-Document-Fronts in the printer supply tray Face-Up. That is, with the printed side UP, the blank side down. My HP printer prints on the down-facing side of the paper in the tray. * Copy/print A-document-Backs. Although this works, it takes a lot of manual intervention. Thanks for your help. SweetTasha
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‎Nov 04, 2021
11:06 PM
I'm replying to this mainly because I can't figure out how to post a new question. Can someone help me with that? As for this discussion...What language is the code that is discussed here? Does it run inside Adobe. In my career prior to retirement, I did a lot of coding in perl, visual basic...If memory serves (that's been 15 years ago), this code looks like those languages. Thanks. Phillip
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‎Oct 14, 2021
01:39 PM
I spent a while researching this issue and found a way to open a support ticket. I don't remember exactly how I located that but it was by using acrobat HELP and using the virtual assistant that finally got me to a chat session with an actual person. At that point I was hopeful and optimistic that I would eventually get resolution to this issue. After several chat sessions I learned that was not to be the case. The advice was to use the Export PDF (pay-for) feature. In other words, export the pdf to an Excel or Word file and do the printing from there. However, my experience with Export PDF is that it requires a lot of editing of the raw output to get the text into a usable state. I downloaded a trial of Acrobat DC Pro (also pay-for if I wanted to keep it), but it would not print the document correctly either. Bottom line is that Adobe refuses to fix the problem. In my opinion, Adobe is ignoring the fact that there was no problem before I upgrading the release. But I feel that is the most plausible explanation. I've learned that there are alternative software products to work with pdfs, and the one that I downloaded does the printing correctly. It would be improper for me to mention the name of the product openly in this forum, but feel free to private message me. TIA. Cellist.
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‎Oct 06, 2021
12:33 PM
I'm using Acrobat on 2 computers in my home: a Dell PC and a Microsoft Surface Book 2. The document in question prints fine on the SB but not on the PC. Both computers print to the same printer. Both computers are running version 2021.007.20095 of Acrobat DC. I can't think of any setting on either computer that would change the printing behavior. Isn't there some way to open a support ticket for this type of issue, even for the free product? TIA. Cellist.
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‎Oct 03, 2021
03:34 PM
I want to print selected pages of a document 2-sided. Acrobat chooses the options to print multiple pages per sheet. PRINTER OPTIONS I've done this kind of printing in Acrobat for years, never saw this problem. TIA for your help.
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‎Sep 30, 2020
06:50 AM
I click File then Save As and it gives me a blank screen. I'm able to Save As from many other sites and I've beenable to Save As from this site until now. Their support says its an problem with the reader. Thanksfor any suggestions.
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‎Apr 21, 2020
11:18 AM
Bernd, thanks for your reply. I tried increasing the scale to 110% and it did increase the font to a quite readable size; however, it lost part of the page. I notice that in the print dialog it shows size as 5" x 7". So, i guess it's going to print a maximun of that, even though the paper size is shown as 8.5 x 11.
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‎Apr 20, 2020
05:44 PM
See image below. The personal information is fictitious. I've also uploaded a message that pops up when I open the pdf. I don't know whether that might be relvant to this issue. Is it possible to upload the pdf itself? That would enable someone (you?) to try printing it. If you think that might be helpful, but it's not possible to upload it directly, I can put on google drive and post the link.. extended feature message pdf
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‎Apr 20, 2020
11:56 AM
I have a pdf that uses a very small font, almost unreadable when I print it. I see a post in the community that states that you can't make the font larger in the free version of acrobat. Is there a pay-for version that will do that? Thanks.
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‎Feb 19, 2020
05:26 AM
@ Eric_Dumas I am not sure why you are startingthe software this way. It was a "last resort" after trying everything else. The problem turned out to have nothing to do with Adobe per se," rather it was a Windows update issue. See answers.microsoft https://answers.microsoft.com/en-us/protect/forum/all/adobe-reader-will-not-launch/6e3be39d-75f3-4248-9792-091577b54089?page=2 phillipr
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‎Feb 05, 2020
10:44 AM
I am not sure why you are startingthe software this way What way are you asking about? As I said, When I click the AcroRd32.exe shortcut, and when I try to launch AcroRd32.exe from File Explorer. Those are the ways I've tried. If there is another way, please let me know what it is. Adobe version: 19.021.20058 Windows version:
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‎Feb 03, 2020
07:02 AM
When I click the AcroRd32.exe shortcut, and when I try to launch AcroRd32.exe from File Explorer "Open with Adobe Acrobat Reader DC", the reader isn't launched.
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‎Jul 12, 2019
07:08 PM
I'm using adobe acrobat reader dc to export a pdf inn excel format. The input is a bank statement, containing transaction lines and text lines. The first 7 transaction lines exported to excel look fine. Here is a screenshot of those spreadsheet lines. The remaining spreadsheet lines contain the expected data, but it's not in columns as it should be.The exported spreadsheet lines from the next input page contain the expect data, but it's not in columns AND the gridlines don't show.I'm speculating that the input data is actually an excel table and thatthe export function is not finding the expected table control characters in some of the input lines. I'm further speculating that the export function expects the transaction data to contain only numeric data. Has anyone here used the export to excel function successfully? Thanks. Phillip.
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‎Jun 19, 2019
05:27 PM
@ ~grafiti It worked. Thanks for the help. For the record, Test Screen Name basically gave the same answer. In that case, when I tried to install, other factors unrelated to the Adobe product itself, interrupted the install. It incorrectly thought that Test Screen Name was not answering the question. But he was.
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‎Jun 19, 2019
11:31 AM
@ Test Screen Name I didn't say that I think it isn't the free reader. I've seen it called different names and just wanted to be certain that Adobe Acrobat Reader DC is another one. So, can you answer my question? How do I navigate to the free reader?
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‎Jun 19, 2019
06:51 AM
@Test Screen Name The Step 1 of 3 (see above) doesn't show an option for the free reader. It shows "Adobe Acrobat Reader DC". How do I navigate to the free reader?
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‎Jun 18, 2019
10:17 PM
get_adobe_com/reader gives Isn't this the pay-for version? I want the free version.
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‎Jun 18, 2019
08:32 AM
3 Upvotes
Yesterday and week before I've been using the free acrobat reader with no problem. Today, any pdf I try to open gets an error saying there is a problem with protected mode and the open fails. I want to download the free adobe reader, which I thought was my default reader but today opening a pdf open the pay-for reader. Every site that I try to download from requries me to download some other software before I can download the reader. I don'twant any other software, I just want the free Adobe reader. Here's the error I'm getting: Any suggestions?
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‎Mar 06, 2019
02:54 PM
I figured that unstalling would not automatically cancel the billing but I didn't know where to go to do that. Thank you for providing that link. I went there and successfully cancelled the subscription. I didn't realize that I was ordering the "CLOUD" plan. Do you know a phone number or mailing address that I can contact to dispute the charges? Again, thanks for you help.
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‎Mar 06, 2019
01:10 PM
1 Upvote
I recently uninstalled the PRO version of Acrobat Reader. I then installed the free version. How can contact Adobe to make sure they stop charging me for the PRO version? Thanks.
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‎Nov 08, 2018
05:47 PM
Dov, You were correct. Windows Explorer(WE) doesn't do anything with Adobe password protection. Thanks for your help. I wanted to reproduce the problem where the WE copy process was removing protection. But WE crashed when I tried to copy a pdf to the CD. That hadn't happened yesterday when I created the original disc. I would remember that. Here's what I did after finding that Windows Explorer (WE) wasn't messing with Adobe password protection. I wanted to demonstrate that it worked correctly. * Open WE * Navigate to a protected file on a local system disk. * Open another Windows Explorer(WE) session. * Copy the protected file to a folder on the CD. * It works. WE does not crash. The file retains it protected-ness. * I opened the file and it asks for the password. It opens the file. No crash. My attempt to reproduce the problem must have been flawed. By that I mean that, when I copied the files from the system disk to the CD (now), I must have skipped some step that I did (yeterday). OR did some step now that I didn't do yesterday.
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‎Nov 08, 2018
11:57 AM
OK. I'll try it again and be very carefull to keep track over every step. If I take a sip of coffee, I'll record that Just kidding.
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‎Nov 08, 2018
09:34 AM
They're in the forum. I'm logged in right now and looking at them. - Bernd Alheit <forums_noreply@adobe.com> wrote: Bernd Alheit created the discussion "password protection on a CD/DVD is lost when copied to another CD." To view the discussion, visit: https://forums.adobe.com/message/10736550#10736550 >
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‎Nov 08, 2018
09:25 AM
The application doing the copy is Windows Explorer. Do you think it understands how to unprotect a pdf? I don't. The application doing the protect is Adobe Acrobat Pro DC. This isn't the free version. I pay for the product and it seems to me that Adobe is ethically obligated to support it. - try67 <forums_noreply@adobe.com> wrote: try67 created the discussion "password protection on a CD/DVD is lost when copied to another CD." To view the discussion, visit: https://forums.adobe.com/message/10736534#10736534 >
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‎Nov 08, 2018
06:45 AM
I answered all the questions. I'll forward them to you if you wish. As I said, there is a remove option when opening the protected file. So it must be capable of doing that. - try67 <forums_noreply@adobe.com> wrote: try67 created the discussion "password protection on a CD/DVD is lost when copied to another CD." To view the discussion, visit: https://forums.adobe.com/message/10736432#10736432 >
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‎Nov 08, 2018
06:32 AM
Fortunately I still have the original disc. It does have protection. Seems to me that the reader should give the user tha option to keep the protection or remove it. I believe there is an option to remove it when the user tries to open it. Thanks for your comments. - try67 <forums_noreply@adobe.com> wrote: try67 created the discussion "password protection on a CD/DVD is lost when copied to another CD." To view the discussion, visit: https://forums.adobe.com/message/10735907#10735907 >
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‎Nov 07, 2018
06:09 PM
I copied password protected pdfs to a CD. The password protection was working on the CD. When I open a pdf on the CD, it asked me for the password. I made a copy of the CD for BACKUP purposes. On the BACKUP CD, password protection was gone. When I opened a pdf that had been protected on the original CD, it didn't ask for the password. Is this working as designed? Although it doesn't seem it would make any difference...My system has only one CD drive. The phrase "made a copy of the CD..." involved copying the contents of the original CD to a disk file, then copying that disk file to the BACKUP CD. Thanks in advance for any suggestons.
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