I am sorry for your troubles.  If that is not working, you coulc create another project and copy the contents fo your older project window into the new projec window.  That should allow you to save and continue working in the new project.  Let me know if this works for you.   -Nate   ... View more

Hey there, Glad you were able to figure it out.  Appreciate you posting your results.    -Nate ... View more

Hey there.   I am sorry you are having an issue with render and replace.  Couple of questions for you. - What is the Premiere Version? - How are you accessing your NAS? Straight SMB link or something else? -Nate ... View more

Hi there. I would look at this link - https://helpx.adobe.com/premiere-pro/using/add-and-manage-media.html And goto the section - Media Mapping using Media Management  Let me know hnow it goes.  -Nate ... View more

Hi there, Sorry about the conversion problem that you are running into.  Couple of questions.  One, What version of Premiere Pro are you using?  Could you please send me the project file so I can take a look at it?  Just the project file, not the media. Thanks, -Nate   ... View more

Inorder to edit in audition, you would have to convert the team project to a project (edit // team project // convert team projec to project).  Then you could use the edit // edit in audition.   -Nathan ... View more

@rasterblaster99 , Thanks for letting us know.  If the problem persists, please feel free to contact us.  If you have any team project related issues, we do have our own community forum that we regularly monitor.  https://community.adobe.com/t5/team-projects/ct-p/ct-team-projects?page=1&sort=latest_replies&lang=all&tabid=all -Nathan ... View more

Hey there.   Lets start off with this, invite me to the team project nboerman@adobe.com and let me see if I can see anything funny without the media.  Is it happening with specific clips or is it just the amount of time you spend in the team project?   -Nathan ... View more

Hi Chad, Which version of premiere are you using and what are your steps?  I just checked this with our latest Beta Prime builds and it seems like that the essential sound information is producing  the publish option and I can see the data on a second system. -Nate ... View more

Hey there.  Sorry you are having an issue with invitations.  I am going to take this offline with you.  Check your inbox. -Nate ... View more

Hey there. Did she remember to update on her side after you published changes?   Let me know, -Nathan ... View more

Sending mail with some instructions. ... View more

Hi there. Sorry you are running into this odd issue. This is a pretty unique issue and it would be helpful to us if you could please replicate the issue and send us the log files? The log files are are located in the following location -- /Users/<your user name>/Library/Preferences/Adobe/Team Project Local Hub/Logs. In the open team project window, are you able to remove yourself as a collaborator from the original project? That will remove project from your list. If you are still having an issue, let me know. -Nate ... View more

Yes, this is allowed.  Although, it is not recommended that you edit on both machines at the same time.     -Nate ... View more

Mark,   Thanks for the reply.  If you dont mind, send me your email so I can look at the crash reports on our side.  It might give us a little insight as to what was going on.  Besides that, I'll look for your response.   Thanks for emailing back. -Nate ... View more

Hey Mark,   Sorry that you are crashing.  Can you provide me with the following information -- 1) Platform you are on. 2) Version of the product. Additionally, if you could invite nboerman@adobe.com to the project, there is a chance that I will experience the crash.  Have you been filing the adobe crash reports?  What email are you using for those?   -Nathan ... View more

Hey Aditya Would is be possible if you could reproduce this "Failed to send invitation to "Team Member Name" issue and send me the logs for  the event  they should be found in  Win - C:\Users\nboerman\AppData\Roaming\Adobe\Team Projects Local Hub\2.0\logs Mac - /Users/nboerman/Library/Preferences/Adobe/Team Projects Local Hub/2.0/logs -Nate ... View more

Hey Max, Would is be possible if you could reproduce this issue and send me the logs for  the event  they should be found  in  Win - C:\Users\nboerman\AppData\Roaming\Adobe\Team Projects Local Hub\2.0\logs Mac - /Users/nboerman/Library/Preferences/Adobe/Team Projects Local Hub/2.0/logs For the owner and non-owner? -Nate ... View more

Hey DA, Would is be possible if you could reproduce thiw issue and send me the logs for  the event  they should be found  in  Win - C:\Users\nboerman\AppData\Roaming\Adobe\Team Projects Local Hub\2.0\logs Mac - /Users/nboerman/Library/Preferences/Adobe/Team Projects Local Hub/2.0/logs For the owner and the two collaborators? -Nate ... View more

Well.  I am sorry for your frustrations.  If you do run into this again, please send me an email with a reference to this thread and I'll be glad to help you and collect information to make fixes inorder to improve the product.    -Nate   ... View more

Hey there, I am sorry for the issues that you are experiencing regarding sequence locking.  It would be interesting to find out why.  If you could please email me at nboerman@adobe.com.  I would love to take a look at that one system.  In the mean time, you could right click the sequence that is locked and dupliate it.  or have someone that has the latest version of the sequence duplicate and share it.     -Nathan Boerman ... View more

Hi there.   I dont see anything regarding inviting the Mac_2 into Mac_1's project.   That might be the reason why. https://helpx.adobe.com/lu_en/premiere-pro/using/collaborate-with-team-projects.html outlines how to invite collaborators into team projects.  Hope this helps, -Nate ... View more

Hi there, Sorry for the poor experience.  It sounds like there was an outage in one of our subservices.  Are you still experiencing this issue?  -Nathan ... View more

Hi there.   If I am understanding correctly, you are adding essential graphics and library files to your team project and other members are not able to see them.  There are a few things that you can do to address these issues.  I will use motion graphics for this example.  You can fix the issue by using the media management dialog to copy the files to a shared location that  everyone has access.  This can be your creative cloud directory that everyone is sharing a folder or a shared network location.  The media mangement dialog is in edit // team projects // media management.  Twirl down your local motion graphics template media directory and copy the media to a shared storage. Utimately, you want to change some of your settings so that they are available to everyone when you place the essential graphics on the timeline.  You might want to change your team project settings to whatever shared storage you are using.  This is in File // Team Project Settings // Scratch Disk Settings. It really comes down to who has access to what media.  If the other users cannot see the media, it wont link up properly.  Working with the media management dialog, you can see what is offline, what is local to yourself, what is on shared storage and where team projects thinks the media is.   Hope this helps.   -Nate ... View more

Yikes! My apologies for the incorrect information.  I have spent some time looking into the issue and have made some proposals for future development in this area in order to improve situations like this.  Ulitmately, it feels like what you need is per project scratch disk settings not the machine based settings.  Unfortunately, there is not an easy solution here.  The one I can think of is while the user is working with MOGARTS is adding an extra step before sharing their changes.  That would involve going into the media management dialog, navigating to the local storage and copy the necessary files to the shared storage that your client is using.  This will change the location of the media for the person that is copying the media and also everyone that is collaborating with him.  It's less the ideal but, should work. Let me know if this works, -Nate ... View more

Can you send me a picture of your desktop?  Additionally, if you have a A/V clip loaded in your Program and Source and you switch between your source and program montior, does it spam the event viewer with the message? ... View more

Hi there,     Because the Teams Project settings are for EVERY project in there, it essentially works like a global setting and causes us issues.  Going to start with this one.  This is incorrect.  Every single team project has it's own team project settings.  It is not a global setting.       I think we'd like to change the scratch disk settings (mainly for motion graphics) to somewhere linked to all the other files related to the project.    If you are saying that you would like to keep all your files used by your subcontractor and his clients, that can absolutely done.  They just need to have an agreement location where to keep the files and set the team project settings / scratch disk  / motion graphics settings to point to that location.  Good luck and let me know if you have any questions.  -Nate   ... View more

Hi there, I am not familiar with this error, Can you provide some steps on how you get this error and I'll go ahead and repro it and see what I can do for you? Let me know, -Nate Edit :: Was looking through our bug database and found a reference to this and the audio clip mixer panel has a very small height and then clicking on the program/source monitor with clips loaded.  Is this the case for you?   ... View more

So regarding MOGART's and Team Project.  You want to have your Motion Graphics Template media scratchdisk setting set to a shared location, especially if you have any media associated with the MOGART.   When a user places a MOGART into the timeline, it copies the contents of what is in your essential graphics media library item into the sequence object and if there are any media references in that object, they get copied to the shared storage location specified in your scratchdisk setting. Ideally you want to have all the users pointed to the same scrachdisk location in case anyone else applies a MOGART, all external media gets copied to the same location that everyone has access too.  but, as long as everyone is mapped to that lcoation, you should be fine.  We looked into the solution of all linking the scratch disks to a shared drive, but one team member works with multiple clients who will be using Team Projects in the future so this doesn't work. Can you give me a little more explaination?  If they are going to be working with multiple clients can you just invited them to shared storage?  Are they going to be working with different MOGARTS?  Is there a problem setting up a different shared storage location for that user and his clients and specifying the shares storage location for their particular projects?  The motion graphics scratch disk setting is not a global setting but, a per project setting. Let me know.   -Nate ... View more

Hi there.  You didnt specify what application you are working in.   Is this After Effects or Premiere Pro?  Premiere Pro you shouldnt have any issue.  Just select the essential graphics in the timeline and it should be enabled.   If it is After Effects, you are correct, it is greyed out in Team Projects.  You will be blocked at the "Open in Essential Grphics" option being greyed out. ... View more