>Is the option "Use artboards" checked when you export? No it wasn't. When I checked the box, the dimensions are perfect. Thank you. Gary ... View more

The exported file is 3625 pixels by 10352 pixels. The correct size should be 3600 by 10800. The pixel information was provided by the Preview app on my Mac. The printer tells me that the image must be cropped to fit on the 12 by 36 inch paper I've requested. Gary ... View more

I too find the exported dimensions of JPEG and TIFF differ from the artboard size. I'm working at 300 DPI with an artboard size of 12 inches by 36 inches. The suggestion to output at 72 DPI is not going to work for me. I'm having a high quality print made. At 72 DPI the quality of the print is lousy. The dimensions of the print are critical. It MUST be exactly 12 inches by 35 inches. How do I get the JPEG or TIFF file to be the same dimensions as the artboard? Gary ... View more

>You can copy/ paste images straight into the reply box ... This approach is working. So here is my complete quetion with graphics: I'm trying to create a bevel effect by using the offset path approach. I looked at the 3D approach but found it difficult to control. Here is a picture of what I'm trying to achieve: Note the chiseled edges of the bevel. So i created a path and offset it like so: I then added line segments between the original path and the offset one: I then tried to make an object of the first segment of the path so that I could achieve the chiseled look of the original sample. I couldn't. All I could select were the anchor points for the 2 line segments and NOT the original path or offset path: How do I add the other paths to my selection or am I trying the wrong approach? Gary ... View more

>Please open these images in Photoshop and resave them. Done. The result is the same: "That image type is forbidden." ... View more

I used the web interface. I don't know how to upload any other way. ... View more

The first image is JPG and the rest are PNG images. They are each about 100K in size. I couldn't figure out why the error is occurring. Gary ... View more

Well it turns out that NO tool can repair this font. So I wrote my own. The problem turned out to be a bad 'hhea' table. The values for Ascender, Descender and LineGap were all zero. Once I changed these values to something reasonable, the font appeared like magic and my system no longer crashes with a "Divide by Zero" error. Gary ... View more

Answers to your questions: Is there any pattern to the fonts that fail? None that I can see. The only thing they have in common is the type of crash. All crashes are tagged with a "divide by zero" error. Are they all the same format? Yes. TrueType. Are they all stored the same way or in similar locations? They are stored alphabetically - one folder for each letter; ie all fonts beginning with the letter "A" are in the "A" folder, etc. Do they work in applications? All applications or only Adobe or only non-Adobe? These fonts crash all apps that try to display text. However, I can open them with most of my diagnostic type apps. What are the fonts' sources - downloads from free sites? Purchases from name foundries (Adobe, Linotype, Hoefler, etc.)? Old CD's from fly-by-night companies like WSI and Southern Software? My fonts come from everywhere - purchase, CD graphics collections, downloads. But I am unable to tell where a particular font came from. Do you have a font editor such as FontLab or Glyphs? If so, have you tried simply opening a font in the editor and re-generating it? (This often works for older fonts in Windows, where current Windows isn't as fault-tolerant as previous versions) I have Fontographer. With it I am able to open my test font and display all of its characters. But when I "generate fonts" with it, the resulting font file crashes my system in the same way as the original font does. Gary ... View more