Hi Oliver, There is a known issue with Intel Iris Pro, regarding performance and color based effects. Are you able to export the same through Software Only Mode? Are you getting any particular error message? Regards Arjun
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Hi Ed, As per our conversation, please transcode the files and let me know if they work or not. Thank you for the continuous update on the issue. Thank You Arjun
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Hi, What is the version of photoshop elements that you want to install? Here is a link to download the latest version: http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements&loc=en Thank You Arjun
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Hi, Please try and install it from this link: http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html Thank You Arjun
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Hi, If your Operating System is of a 32 bit version Premiere Pro won't show up as download as it is not supported on a 32 bit Version OS. Thank You Arjun
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Hi, You can directly install it from this link: http://www.adobe.com/cfusion/tdrc/index.cfm?product=premiere_elements&loc=us Thank You Arjun
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Hi, Please go to Program File* 86-Common File-Adobe-SLCache Rename the SLCache to Old SLCache Program Data-Adobe-SLStore- Rename the SLStore to Old SLStore. Then Right click on the application and Run it as an Admin. Check if this helps or not. Thank You Arjun
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Hi, You can install it on 2 computer. If you deactivate it from the old one then again you will have 2 licenses. Download link for cs6: Download CS6 products Thank You Arjun
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Hi, You need to uninstall the product and then install it from this link: Download Premiere Elements products | 12, 11, 10 for photoshop elements: Download Photoshop Elements products | 12, 11, 10 Thank You Arjun
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Hi, Please follow the steps given in this document: http://helpx.adobe.com/photoshop/kb/photoshop-cs6-updates-dont-install.html Thank You Arjun
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Hi, Go to c: program files*86:common: adobe: sl cache, rename the sl cache Go to c: program data: adobe: sl store: rename the sl store to old sl store. Right click on premiere pro and run as admin. Thank You Arjun
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