I've had Adobe CS6 for a few years. Two years ago the whole Adobe suite abruptly stopped working. I vaguely remember closing a pop-up about giving feedback to Adobe, but it was two years ago I'm not sure of the specifics. I tried all of the standard troubleshooting: restarting the computer, un-installing and re-installing adobe, running as administrator, running compatability modes, etc, etc. Nothing worked. I haven't been able to open pdfs on any of my computers since. Three days ago, I had to re-install another program (nothing to do with Adobe) and solved the problem with that software, thought I'd try re-installing adobe too. Didn't really expect anything, because I had previously tried re-installing with no luck. But surprisingly, this time it worked. It worked for 3 days. Today, I had a pop-up asking if I wanted to participate in a feedback survey sending data to adobe. I was on the phone with a co-worker and trying to read the info in the pdf, so I hastily clicked "maybe later". Ever since I clicked "no", I haven't been able to get into any adobe programs. No error messages or anything, they just don't open. Same as before, none of the troubleshooting steps are working. Are we really being penalized for opting not to send feedback? I don't necessarily mind sending the feedback and if I knew how to bring up the pop-up again I would click "yes". Is there a way to "unblock" my software?
... View more