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Dadshade
Explorer
Dadshade
Explorer
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Jun 20, 2022
08:23 AM
Hi again @TheDigitalDog I saved my PS prefs before resetting as you suggested and was going to attach the file here but... "The file type (.psp) is not supported". Can you please advise where/how I can send it so it reaches the correct team working on resolving this bug? BTW it looks like resetting prefs did the trick. Have some shoots to edit tomorrow and will know for sure then.
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Jun 19, 2022
09:29 AM
1 Upvote
@TheDigitalDog thank you so much, this is very helpful. I'll do as you suggest and contact Adobe with the saved preference file before resetting.
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Jun 19, 2022
08:11 AM
Hi folks. I'm not sure if this should be in the LR Classic forum or PS? Moderators please move if necessary. When I send NEF images from LR to PS as layers, edit and flatten them, then save back to LR, they lose all colour saturation and look "washed out". It's as though they've been saved in the wrong colour space. However, the JPegs saved from PS using a Plugin are perfect. It's only the TIFFS that go back to LR after flattening. If I don't flatten them and save the layers, they're fine. But that takes up unnecessary disk space. In LR Preferences, both Edit in Adobe PS and Additional External Editor, the file type for external editing is set to TIFF, colour space: ProPhoto RGB and Bit Depth: 16 bits. Resolution: 240 and Compression: ZIP. (Additional External Editor compression is set to None). As far as I know, these are the default settings and I've only had this problem over the past couple of weeks. Can someone please suggest anything else I should check? Thanks!
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Dec 29, 2020
08:43 AM
Thank you Ged! I've been going nuts trying to figure out what happened. It was after the update, so I had my suspicions. Good to have the confirmation though. Appreciate the link. Knowing that Adobe are aware, I certainly hope they will fix it in an update soon! Happy New Year 🙂
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Jun 21, 2020
05:50 AM
Thank you for sharing this. Much appreciated. Its a shame adobe don't seem interested any longer after stating that they were working to resolve the issue. Anyway, It's quite an old phone model now, so I expect that would be why. Time to upgrade phones soon.
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Jun 02, 2020
06:05 AM
1 Upvote
Thanks Dave, appreciate the suggestion. I will trial Premier Elements. Judging by the reviews and product info, it seems ideal for my needs. Keep safe and well.
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Jun 02, 2020
06:01 AM
Thank you so much Nancy, for taking the time to answer. I did a little reading and decided I need to give Premier Elements a go! Stay safe and well.
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Jun 01, 2020
11:51 AM
Some advice and help please! I am using PS to create simple videos, and find the standard transitions limited and would like more variety. Are there any additional ones available to download? Is it possible to use Premier Pro transitions with PS? I'm on the photography plan and it wouldn't be viable to upgrade the plan to include Premier Pro. Any help would be appreciated. Thanks.
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May 25, 2020
06:40 AM
1 Upvote
Hi there @c_pfaffenbichler. Thanks for the reply. Really appreciate it. I took the images of my screen with my mobile because when doing a screenshot, the actual brush does not show, and that was the main thing I needed you to see. Maybe I just don't know how to get the brush to show in a proper screenshot? However, you hit it right first time! I went to the cursor settings, and Painting Cursors was set to Full Size Brush Tip. After trying Normal, Precise and Standard, I settled on Normal Brush Tip, which does the trick. No idea how that got changed, but I'm SO grateful to you for taking the time to point me in the right direction. Keep safe and well.
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May 25, 2020
03:22 AM
Recently I was going through a tutorial about brush settings and must have made a change and now I can't get the brushes back to the way they were before. I have tried Restore Default Brushes and many other options, with no success. The issue is that when setting the brush to 100% hardness, it displays and functions normally. But, when selecting a soft brush, the surround (outer circle) of the brush is very fuzzy and displays at a different size to the 100% hard brush. The soft brush also paints on a very small (narrow) area and will not change, no matter how hard I press with the Wacom pen, even though I have changed the pen pressure settings. This is tricky to descibe, so I have attached some images of my screen to demonstrate the issue. Notice that the brush size in both images is 1500px, yet the actual physical brush size differs. Any ideas to assist in finding what I changed or resetting please?
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May 10, 2020
10:27 PM
I don't have much hope that Adobe will do anything to assist us, they haven't responded to this issue at all. I used to be impressed with their service but when my annual subscription is due for renewal I'm going to find a substitute. I don't recommended Adobe because of this.
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Apr 27, 2020
01:13 AM
This issue was reported by a user in September 2019 and Adobe said that you were aware and busy working with your partners to resolve it. I reported it again last week and was referred to this post as a "SOLUTION???". The issue in all cases has been on the same device - Huawei P30 lite. Please advise what has been done and when this will be resolved. It is not acceptable to keep deferring this without a proper solution.
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Apr 19, 2020
12:38 AM
When using the main cameras via LR and selecting dng, I get a screen with "pink noise". See attached screen shot. I know Adobe are aware of this issue because someone posted the exact same problem in September 2019 and received a reply stating that Adobe were aware of the problem and were currently working with their partners to find a solution. Please advise what solution was found and how I can go about resolving it. I have tried restarting the phone and reinstalling LR and this hasn't helped.
{Moved from Lightroom Cloud to Lightroom Mobile Forum by Moderator}
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Apr 14, 2020
11:17 PM
1 Upvote
Hi there Akash. I also have a Huawei P30 lite and was shocked to find it has exactly the same issue when set to dng. I have tried resetting the phone and reinstalling LR without success. Since this post is from September 2019, I expect that a solution has been found by now. Could you please advise what has been done and how I can resolve this problem on my phone? Thank you.
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Aug 07, 2019
06:20 PM
3 Upvotes
I'm shocked to see how long it is since this feature was first requested. Please add auto align smart object. It would be really helpful for exposure blending and focus stacking, enabling the RAW files to be edited after merging. Ever hopeful...
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Feb 24, 2018
09:11 PM
1 Upvote
Hi. The Adobe LR tech was very helpful. You can see his suggestions I've copied for you below. This worked for me. However, he sent me another message a few days ago to say that the issue has been resolved in the latest update of LR CC. If you haven't done the updates yet give it a try first. If that doesn't work, then follow his advice below. Good luck! "It turns out that this is not a bug in Lightroom CC. The issue is actually with how IPVanish handles local IPv6 network traffic. That’s a mouthful, I know. ☺ In my testing, I found that IPVanish actually broke a number of apps I use daily as a software developer. The good news is that I have a fix for you. In the IPVanish settings, go to the “Connection” tab and disable the option “Enable IPv6 Leak Protection”. Running with this option disabled will allow Lightroom CC to work as expected. If you do this, please keep in mind your VPN will no longer block any network traffic that is using IPv6. Please see the following IPVanish guide for more info: https://support.ipvanish.com/hc/en-us/articles/115002074754-IPv6 The fact that IPVanish is blocking local IPv6 network traffic is clearly a design flaw in their software. Even with IPv6 leak protection enabled, local traffic should still be allowed; I’ve reached out to the IPVanish folks in hopes that they’ll fix this bug on their end. If I had to make a recommendation as a fellow Lightroom CC user and VPN user, it would be to switch to a VPN that does not block local IPv6 network traffic such as NordVPN. Just to be clear, that’s my recommendation as a software user and not as an Adobe employee. I hope this is enough info to put this issue to rest. Thanks again for helping track this down, - Jeff"
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Jan 16, 2018
08:04 AM
Brilliant. That's really helpful - thanks so much. My card reader became unstable so I bought the USB cable. Meanwhile my wife gave me the XQD card AND a USB 3 card reader in December and I've never used it! What a twit. So...before I embarrass myself further, I'll change the XQD to primary, the SD to backup (it's a nice fast one) and then import off the XQD with the card reader. I'll also check the Do Not Import Suspected Duplicates. Thanks again for the help. Really appreciate it.
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Jan 16, 2018
05:44 AM
Hi. I've searched the forums but it's like looking for a needle in a haystack. Maybe someone will be kind and answer my question? I use a USB 3 cable to import images from my camera to LR on my PC. In the camera, I have an XQD card (backup) as well as an SD card (primary). On the one occasion I tried importing with both cards in the camera, LR imported all the images from both cards resulting in duplicates. Since then, I have been taking the XQD card out of the camera before importing, but that seems unnecessary. Is there a way to tell LR to only look at one of the cards in the camera? Or should I rather direct it towards the appropriate folder in file manager? (just thought of that while I was typing!) OR.. Would checking "don't import suspected duplicates" in LR under File Handling work? If anyone can suggest the best solution, please let me know. Thanks
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Nov 12, 2017
06:22 AM
Thanks for the reply. I use LR mobile, so I'm sure there should be no problem. David.
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Nov 12, 2017
03:33 AM
I currently use an android mobile device with Creative Cloud apps and have them synced with a Windows 10 PC. I'm considering changing to an iPhone. I assume that whatever edits done on the iPhone will remain compatible with the PC and vice versa? Seems fairly obvious that the edits are stored in the cloud and will depend on the app version accessing file, therefore remaining compatible. Am I correct? Would really appreciate confirmation.
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Oct 29, 2017
12:08 AM
Unfortunately I'm a PC user so I can't help you. Try looking on your VPN provider's website or Google how to disable the VPN. I discovered how to resolve my issue by chatting with an Adobe consultant and thought yours may be the same issue and solution. Sorry I can't help further.
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Oct 28, 2017
06:44 AM
Are you using a VPN? I had exactly the same issue and after a lot of frustration, found that Adobe block VPNs. Disable the VPN and it should install and run perfectly.
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Oct 26, 2017
10:39 PM
1 Upvote
Sorry, I phrased that wrong. It was not the VPN blocking the install, it was Adobe blocking it because of the VPN.
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Oct 26, 2017
10:37 PM
8 Upvotes
Having spent hours attempting to install LR CC, I finally contacted support who found that my VPN was blocking the install. After installing with the VPN disabled, he said it should work with the VPN running but it doesn't. I have to disable it before LR CC will run. Anyone know why and is there a way to resolve this issue?
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Jul 31, 2017
02:24 PM
It was released in May. I process on average 60 to 70 photographs shot with this lens per day. Maybe not as much as some, but manual lens profile adjustments add a lot of extra time to my workflow. Anyway, I'll just have to wait (and keep paying)
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Jul 31, 2017
12:08 PM
Thank you! I'm also using that one for now. I really hope Adobe create one soon. I don't see why we should have to compromise or spend our valuable time creating one when that's what we pay them for. I appreciate your taking the time to answer my query though!
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Jul 25, 2017
11:41 PM
Thank you for replying Mohit. I can't post on the Feature Request/Bug Report Forum. Even though I am signed in, the form does not have a "post button" and instead has a "sign in" button where the post button should be. Therefore I cannot post my request even though I am signed in. Can I ask that you PLEASE escalate this to the engineers on my behalf for their attention? I do not have the time or expertise to create a profile myself. Thanks you in advance for your help. Regards, David.
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Jul 25, 2017
10:14 PM
I have Creative Cloud (up-to-date) with Lightroom CC 2015.12 and recently bought an AF-P DX Nikkor 10-20mm f/4.5-5.6G VR lens. Adobe have not yet created a lens profile for it and I was wondering if anyone has created their own one yet? I have searched, but drew a blank. I use the camera daily and it is taking me ages to do corrections. The process of creating my own profile seems way too complicated and time consuming and no doubt one will be available reasonably soon (I hope). Can anyone suggest how to get this addressed urgently with Adobe?
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