anyone? ... View more

anyone? ... View more

i lost so many photos too! cant believe there isnt a way from adobe to recover them!!! surely they should compensate us? ... View more

yep. it says sharp but still pixelated. is it perhaps because its not the 'pro' version of the font? does that make a difference? ... View more

Thanks for your suggestion. I think that is the best option for next time. I wasn’t keen to take a laptop and hard drive with me tbh. I wanted to keep a copy of the files online as a backup but I guess I could manually back the photos up into Dropbox each time I do an import to lightroom. Shame CC doesn’t have a backup or data recovery feature. Does anyone know how how to make a suggestion to them about this? ... View more

Thanks again. I spoke to adobe support who told me there is no recovery of my files at all. Adobe doesnt keep a backup and was therefore not able to restore my files. If I export a DNG as ‘original file’ then re-import it the edits are copied over too, no xmp file or metadata settings. This whole issue started because I didn’t have enough space on my internal hard drive to let the 6.5k photos finish downloading. I ‘thought’ I followed Theresa J‘s Advice but actually I just paused the sync and i could see my CC storage emptying as the files continued to download. They deleted themselves as they were placed on my Mac. The next time i go away and need fool proof way of getting my CC raw files and edits back onto my external hard drive, organised by date how do I do this? Please list the steps as simply to follow as possible so there is no room for mis-understanding. Thankyou. ... View more

Yep well ive learnt my lesson here BIG TIME. I've lost every single edit on about 1k photos. I didn't realise that pausing sync or deleting the files from LR classic would also delete them from the cloud. I thought the CC had my back but it doesn't. As much as i appreciate the technology its let me down massively. Ill have to remember all of my edits and do them again manually. I just thought that the edits were linked to the DNG files, because in the past its been like this. But perhaps because i didn't 'export' them as originals and instead deleted them this is the reason it happened. I would suggest to Adobe if you're reading to not automatically delete the files from the cloud when deleted from LR classic or at least have a backup or restore feature for these kind of situations for people in the future. Good luck and thankyou all for being so helpful and responsive. ... View more

No, i wasn't aware that i should do that. What ive done is deleted all the files and moved them manually to the external hard drive. Im now re-importing them but it seems all my edits have been lost somewhere. I always thought they were saved alongside the DNG file. What have i got wrong here? Also it seems since the sync started with LR classic all my CC files have gone. I thought they would only be deleted if i actually deleted them? Is there a way to get them back? ... View more

i understand and appreciate your suggestion but its not really about searching for photos from a specific date, its more about having things organised from the ground up if you know what i mean? ... View more

Thanks for this answer. If i could export the originals and re-import then id do it. The only reason i cant is because they are organised into lots of different collections and it will be almost impossible to remember where each one is to go. Any ideas? ... View more

yes the folders now exist on the ssd but are not showing in lightroom. perhaps either because they haven't been created by lightroom or they dont have any photos within? ... View more

Yes. Sorry I meant classic. When I said cc I meant that those files are imported from the creative cloud Into Lr Via my iPhone. ... View more

I deleted them from the lightroom folder in finder as Theresa J suggested and then from inside lightroom as they were showing as missing files. The deleted files are now in my trash. (i don’t have enough internal hd space to let the sync finish.) When i open lightroom the sync carries on where it left off to the OLD location. Am I missing something here? ... View more

LR hasn't replaced any images in the old location. it just carries on syncing from where it left off but in the old location, despite the prefs being changed to the new location. its not recognising the changes ive made. do you see what im getting at here? ... View more

But they are not syncing to the new location (External ssd). They are still syncing to the old location (internal ssd). ... View more

Thanks. So I've tried this and it seems the remainder photos are syncing from the point of the last deleted but back into the original lightroom mobile download location on the internal hd. I've attached the screenshots so you can see whats happening and ive re-started lightroom twice now. Each time i open it starts the sync again as if it doesn't recognise that I've both changed location and need to re-download the first 2.5k photos that are now in the trash. Any ideas what to do? ... View more

Thankyou for this comprehensive and helpful answer. I dont have enough space on my internal hard drive to let them finish syncing. If if I change the cc images location to the external hard drive will it: 1. Move the previous files? 2. Organise the files into the LR libraries date folders? ... View more