I signed up for Adobe two months ago and unfortunately do not have the time to use it. Upon signing up, there was no mention of a $99 cancellation fee. This should have been mentioned in the terms. I feel that this is bad business practice, especially when they do not notify their customers of this. I am writing to have the cancellation $99 cancellation fee waived and to have my Adobe Illustrator product cancelled. If Adobe cannot honor my request, I will be reporting them to the BBB and visiting the bank to stop payments immediately as this is fraudulent.
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