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Cyril Dellenbach
Community Manager
Community Manager
August 28, 2026
News

12.1.3 Random Crashes

  • August 28, 2026
  • 1 reply
  • 142 views

Hello everyone,

Thanks to your reports, we unfortunately confirm our latest release (12.1.3) has an encoding issue with Windows, resulting with random crashes.

Hopefully, we’ve already localized the problem and are actively working on a solution that should be released fairly quickly.

That said, if you can’t afford to wait for the bugfix, you can also rollback to a previous Painter version.

Creative Cloud: 3 Dots next to Painter’s app / Other version

CCD rollback​

Steam: RMB on the app / Properties / Game Versions & Betas We apologize for the inconvenience.
 

Steam rollback

 

We apologize for the inconvenience.

1 reply

Inspiring
September 1, 2026

Hi. Not sure if I’m allowed to reply to News posts, but have people reported any of these crashes linked to pressing the Tab key? Because there’s one crash I keep getting with 12.1.2 and 12.1.3 where, if I press the Tab key, it’ll hide the UI like it should, but if I press it again, the program crashes.