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Participant
Apr 9, 2024 6:12 AM UTC
Open for Voting

1 of my brand setting disappeared.

1 of my brand setting disappeared.
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1 reply

Amitej S
Community Manager
Community Manager
Apr 11, 2024 3:00 PM UTC

Hi @Celestial_Ocean5C08,

 

Sorry to hear about your difficulties. Can you provide us with more info on what setting disappeared for you?

 

-Did you find projects missing as well?

- Is it just one brand?

- When was the last time you logged in to access the data?

- Could you be using a different email address now compared to before?

- Have you noticed any variations in results when using the same browser on different computers?

- Does clearing the browser cache make any difference? https://adobe.ly/4cMsSFL

- Does working in incognito/private mode make any difference? https://adobe.ly/3TXzB6O

 

 

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