Skip to main content
このトピックへの返信は締め切られました。

返信数 1

Amitej S
Community Manager
Community Manager
April 11, 2024

Hi @Celestial_Ocean5C08,

 

Sorry to hear about your difficulties. Can you provide us with more info on what setting disappeared for you?

 

-Did you find projects missing as well?

- Is it just one brand?

- When was the last time you logged in to access the data?

- Could you be using a different email address now compared to before?

- Have you noticed any variations in results when using the same browser on different computers?

- Does clearing the browser cache make any difference? https://adobe.ly/4cMsSFL

- Does working in incognito/private mode make any difference? https://adobe.ly/3TXzB6O