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ClaudioNLopes
ClaudioNLopes
Participant
February 10, 2026

A QR code generated in Adobe Express, with tracking enabled, is not directing to the respective Instagram profile.

  • February 10, 2026
  • 1 reply
  • 21 views

When scanning the QR code via the phone's camera, the tracking redirects to the Instagram app, but instead of opening the specified profile from the link, it only opens the app to the main feed.

I tested with different links to various profiles and they all exhibit the same behavior. Other QR codes for different links, such as websites and Facebook profiles, work correctly.

This issue seems to have started today.

      1 reply

      adrianofsky91
      adrianofsky91
      Participant
      February 11, 2026

      I’m having the same issue. I even tried to generate the code with the Instagram app and the problem persists. I need to send a media to print and this issue keeps me waiting.

        ClaudioNLopes
        ClaudioNLopesAuthor
        Participant
        February 11, 2026

        I'd really love to see Adobe prioritizing this issue. People like us who work with their tools are having problems with deliverables. That's not cool.

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