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Participant
December 20, 2024

Absolute nightmare

  • December 20, 2024
  • 2 replies
  • 364 views

Hi, at first I thought it was a temporary scheduling glitch, but it is conatantly not working properly ... multiple issues ... and now on top of everything not working, I keep getting the same error massage on different files for a week now: "Sorry, something went wrong with your file upload. Please try again in a few minutes. " and I really do not have that kind of time ... first of all the error message does not go away and secondly it happens every second time I try to schedule a post. Also, for about a week now, when I schedule, the browser crashes and just needs to be refreshed with express. Also this past week every post I schedule is getting an error message "post could not be published" but then it is ???? who can understand that ..... I am so frustrated with this service, I cannot even explain ..... PS I am a video podcaster so I have super fast internet and do video editing online all day long... no proplem whatsover except with this crazy express tool I need for my short. Finally, I want to reach out to Adope, you can imagine the response ...................................

2 replies

Participant
December 30, 2024

That is exactly what I did... Not sure if that is what I should do, but anyway... the amount of RAM you need while scheduling is quite something. If you want to know what else is not saticfatory let me know I will send you a long list ..... btw it only helps part of the time some major errors are not RAM related.. so there is a deeper problem and they are clearly in your service. Anyway, if there was an alternative, I would pay double to get rid of it ... just not available at the moment.

David__B
Adobe Employee
Adobe Employee
December 20, 2024

Hi @philipp36850568o5d7

Sorry to hear about your difficulties. Could you test these steps and let me know if the issue persists? 


Thanks,
Dave