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Lava Rius
Participant
July 10, 2024

Adding new brand color window does not show SAVE button on mac

  • July 10, 2024
  • 2 replies
  • 182 views
When adding the first new brand color, the color selecting popup does no show the "save" button which is lower offscreen, as in the video attacged. You cannot scroll down the main browser window unfortunately to display the button so the only workaround, for a savvy person, is to zoom out the browser window. When adding subsequent colors this problem does not reappear because the popup trigger is somewhat higher above... This appears on a 16" Macbook Pro with the Firefox browser window fully maximized. However, the browser window on the mac does no maximize full screen because it leaves room fo the dock icons. So it is safe to assume this issue cannot be replicated on windows.

2 replies

Lava Rius
Lava RiusAuthor
Participant
November 18, 2025

Really, is this the answer, instead of fixing it? :)) "Use another browser"? No wonder there ware so many other better options on the market than Express... 

Community Manager
November 18, 2025

Hi @Lava Rius,

 

We’re sorry you’re experiencing this issue and completely understand how frustrating it must be. I’ve shared your case with our engineering team—could you please confirm if you’re still facing the same problem? Thank you for your patience and understanding as we work on a solution.

 
 


^MM

Tarun Saini
Community Manager
Community Manager
July 25, 2024

Hi 

@Lava Rius

,

 

Thanks for your patience. Did you try using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? You may also try clearing the browser's cache and cookies to see if that helps.

 

Let us know how it goes.

 

Regards,

Tarun