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K
KW332545326cme
Participant
August 19, 2024

Adobe chat ending without response.

  • August 19, 2024
  • 1 reply
  • 194 views

 Is this the standard of support from Adobe? Express has been acting up, and instead of getting work done I am being ignored by the support agents. 

    1 reply

    S
    sprinklr-integration-user
    Inspiring
    August 26, 2024

    Hi @KW332545326cme, sorry for any frustration caused. Are you still unable to edit in Adobe Express? Was it a specific feature or tool that was not functioning properly? In such cases, I'd suggest you try working once in incognito mode to see if that makes any difference. If the app works properly in incognito/private mode, you can then clear your browser's cache/cookies and continue working in regular browsing mode. Let us know if that works for you. Thank you ^CA

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