Adobe Express Animate From Audio Unavailable - Blank White Screen

The guidlines say be kind and respectful. Is it kind and respectful for Adobe to charge us ransom-level prices and fail to deliver a working service when we as creators depend on the tools working WHEN we need to work and deliver on deadlines? IS IT ADOBE? 

Per the subject, when using desktop, Adobe Express Animate from Audio just shows a blank white screen. I checked Adobe Status and in keeping with their poor support, on the LONG list of things broken, NO mention of this issue exists. 

Adobe made huge huge amounts of NET profit last year, and continues to do so. Yet they won't spend the money to deliver a reliable, well supported service to the artist community. Those are facts. Not opinions. They should have detected this issue before ME and noted it on the status. Instead, I'm in here digging around. Oh, and of course, it should not have happened in the first place.