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Adobe Express Animated Characters Internal Server Error | September 2025

Forum|Forum|2 years ago
January 9, 2024
5 replies
2032 views

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Você está sentindo na pele o que eu sinto o adobe express não resolve os erros que ele criam ou mesmo as políticas de privacidade.

Amitej S

Community Manager

Hi everyone! This issue has been resolved!

Participant

Participant

I am having the same problem!

Amitej S

Community Manager

Hi @kylie_3503, can you confirm the device and browser you're using to work? Also, please confirm if other Adobe Express tools are working fine for you and if it's just the Animate Character that is having issues. If possible, please share a screenshot of the workflow for us to check.

K

kylie_3503

Participant

Good morning,

I have tried this on every possible device imaginable. I have tried it on an iPad Pro, iPhone 15 Pro, a desktop PC running Windows, my work HP PC running windows and it won’t work on any of these devices. My internet connection is stable.
I get the same error on all devices. I have attached the images of the error to this email. I tried it through my work login and through a gmail login I created too. I get the same error on both.
I tested other AI generated options in Express such as image generation and it works fine.

[image0.png][image1.png]
*** This message is intended for the addressee named and may contain privileged information or confidential information or both. If you are not the intended recipient please notify the sender and delete the message. ***

Z

zdskmufu_4081

Participant

same

Amitej S

Community Manager

Hi @zdskmufu_4081

Are you still facing issues with Animate Character? Our teams worked on fixing a problem with Adobe Express. Please confirm if it is working fine for you now. You can check the status here: https://adobe.ly/3I0IY3W

Thanks!