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samiati_0266
Participant
May 7, 2025

Adobe Express Animation Error

  • May 7, 2025
  • 1 reply
  • 189 views

Dari pagi hingga sore ini, saya tidak bisa mengexport audio saya menjadi kartun, loading nya lama hingga muncul tulisan Seperti dibawah, Saya sudah menyegarkan halaman, mengganti akun, membersihkan sampah pada browser, namun hasilnya sama saja tetap error

    1 reply

    M
    Community Manager
    mahmoud_5524Community Manager
    Community Manager
    May 7, 2025

    Hi @samiati_0266,

     

    Since the issue persists even after switching accounts, clearing the browser, and refreshing the page, the next best step is to try exporting the project on a different device or network, if possible. This can help rule out system-specific issues.

    Also, please make sure that:

    • Your audio file is in a supported format (like .mp3 or .wav)

    • The total project length isn't unusually long

    • There are no special characters or emojis in the file name or layers

    If everything checks out and you're still stuck, we’d be happy to take a closer look at the project. Let us know if you’d like help recovering or exporting it manually — we want to make sure your work isn’t lost.

     

    ˆMM

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