Participant

Adobe Express App for iOS can only open the app but can not open existing files or open a new work

Forum|Forum|6 days ago
February 6, 2026
15 replies
202 views

I’m able to open the app, but I’m unable to open any existing files or create a new project. The screen stays on the loading page. I also tried reinstalling the app, but the issue persists.

My iOS version is 26.2.1.

Show previous replies

honore48606283

Participant

Exactly the same: ‘getting everything ready’

Can’t open my projects

Thankfully not just me! Phew - I thought I’d lost everything

vivy_LAuthor

Participant

And now show the page not found😱

anetap

Participant

I have exactly the same issue. I can’t open any of my existing projects.

vivy_LAuthor

Participant

I still can not open my files or create a new project via app😵‍💫

Tarun Saini

Community Manager

Hi everyone,

Thanks for reporting the issue. We’ve escalated the case to our product team, and they are aware of the issue.

Once there is an update, we will keep you posted.

Regards,

Tarun

Peter martin

Participant

Just gone back to Express after a while and I’ve resubscribed.

when I try to edit anything, program just hangs, as per screen shot.

solutions?

Thanks,

Peter.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded