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Krisztina324949581jf6
Participant
September 24, 2023

Adobe Express App Stock Photos

  • September 24, 2023
  • 4 replies
  • 241 views

Hi there

I am using Adobe Express App. Just signed up for Premium. Today all day I was not able to use any stock photos. It says " Image Unavailable, try a different one or try it later"

I did but doesn't let me choose any. Not even a fre one. 

I tried re start my phone/ uninstall and reinstall the app/ tried with different networks. Nothing happened. 

Anyone can help how can I sort this out? Or is it just a bug/ server issue today?

    This topic has been closed for replies.

    4 replies

    Amitej S
    Community Manager
    Amitej SCommunity Manager
    Community Manager
    October 13, 2023

    Hi all, 

    There was an outage in the stock services that resulted in such an issue, which was resolved. Let us know if you still face any issues.

     

    Best,

    Amitej

    B
    Biserica324917859qyd
    Participant
    September 24, 2023

    Hi Krisztina,

     

    Having the same issue. For me it started yesterday.

     

    Maybe they will fix it quickly.

    Regards

    Imaginerie
    Community Expert
    ImaginerieCommunity Expert
    Community Expert
    September 24, 2023

    There seem to be an issue at the moment as many people experience it, Please see this thread
    https://community.adobe.com/t5/adobe-express-bugs/failed-to-license-one-or-more-images/idi-p/1259412...

    If you need your question to be added there, let me know and I'll transfer your question to this thread...
    If the developpers come to a fix (which will be hopefully very soon) they're more likely to update the main thread.

    A
    Aprile324931940omw
    Participant
    September 24, 2023

    I'm a new user and I love  creating things in adobe express. Now that I want to create more the system don't work anymore. Please can you fix the bugs or whatsoever thing that makes it unusable. Please do it... im on a tight schedule to pass this project.

    Imaginerie
    Community Expert
    ImaginerieCommunity Expert
    Community Expert
    September 24, 2023

    There seem to be an issue at the moment as many people experience it, Please see this thread
    https://community.adobe.com/t5/adobe-express-bugs/failed-to-license-one-or-more-images/idi-p/1259412...

    If you need your question to be added there, let me know and I'll transfer your question to this thread...
    If the developpers come to a fix (which will be hopefully very soon) they're more likely to update the main thread.

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