Participant

Adobe Express Assets Causing Performance and Reliability Issues

Forum|Forum|25 days ago
June 16, 2026
1 reply
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Hello Adobe Community,

We've been using Adobe Express to create banners, promotional graphics, and featured images for our website, https://geometrrydashapk.com/, and overall the design experience has been quite good. However, we've recently started noticing a few reliability and performance issues after publishing Adobe Express-generated assets on the site. Some exported images seem to have larger file sizes than expected, which appears to affect page load times, especially for mobile visitors. In a few cases, we've also had to perform additional image optimization before deployment because the assets weren't loading as efficiently as we'd hoped. Another issue we've encountered is that after updating graphics, some users continue to see older versions of the images, possibly due to caching behavior, which creates an inconsistent experience across devices and browsers. These problems are not always easy to reproduce, but they seem to occur often enough to impact the overall user experience.

I'm curious whether anyone else using Adobe Express for web content has run into similar issues. Are there recommended export settings or optimization practices that work better for content-heavy websites? We'd appreciate any advice from the community on improving asset performance and ensuring a more reliable experience for our visitors. Thanks in advance for any suggestions or insights.

Tarun Saini

Community Manager

Hi @kail_ketchum,

Welcome to the Adobe Express community! Thanks for reaching out and sharing the detailed information. Could you please answer these questions below?

What file format are you exporting?
What are the average file sizes of these exported images (before uploading)?
Are you exporting at original canvas size or scaling down/up?
Do your designs include complex elements (gradients, transparency, heavy images)?

We’re here to help, just need some info.

Regards,

Tarun

kail_ketchumAuthor

Participant

Hi Tarun,

Thanks for the response.

To answer your questions:

Most of the assets are exported as PNG files, although we've also tested JPG exports for some banners.
The file sizes vary depending on the design, but many of the images seem larger than expected for web use. From what I've observed, they are often a few hundred KB and occasionally exceed 1 MB before any additional optimization.
In most cases, we're exporting at the original canvas size used in Adobe Express and then uploading the assets directly to the website without significant resizing.
Some of the designs do include gradients, transparent elements, overlays, and high-resolution images, so that may be contributing to the larger file sizes.

The performance issue isn't consistent across every asset, which is why it's been difficult to isolate. What we've noticed is that certain Adobe Express exports seem to require additional compression or optimization before they perform as efficiently as other web graphics we use.

Regarding the caching issue, the images themselves are updated correctly on the server, but some visitors continue to see older versions for a period of time after replacement, which made us wonder whether there could be any interaction between export settings and browser caching behavior.

Please let me know if there are specific export settings or best practices you would recommend for websites where page-load performance is a priority.

Thanks again for your help.

Tarun Saini

Community Manager

Thanks for your response @kail_ketchum,

I appreciate you sharing this feedback. I'll pass these observations to our internal team so they're aware of your experience and can review whether there are any additional recommendations or opportunities for improvement.

Regards,

Tarun

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