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Karen24647522lmy5
Participant
May 29, 2022

Adobe Express audio cuts off at end

  • May 29, 2022
  • 2 replies
  • 2954 views

Hello!

My students created video files of their presentations (we used "video" on Express -- not "presentation" option). 

 

The imported screen shots of their slides (from Google Slides) and recorded their narration for each slide.

 

After publishing their videos, in every one of them, the video ends and cuts off the narration of probably about 10-15 seconds of the slide.  

 

Here is an example:  https://express.adobe.com/video/RPI7v8DPNu39p

 

Does anyone know why?  Could it be because I had them delete the "Credits" and "Outro" slides?  Or is it a file size issue?

 

I searched online and could not find an answer for Adobe Express specifically.

 

Thank you for any help you can provide.

 

Regards,

Karen C.

HS English Teacher

    2 replies

    D
    devaratib1412
    Participant
    November 10, 2025

    Hi there. 
    I'm facing the same issue. The audio gets truncated by a few seconds prior to the end of the clip(in the downloaded file). During Editor runtime, it plays till the end. Any fixes yet?

    M
    Community Manager
    mahmoud_5524Community Manager
    Community Manager
    November 10, 2025

    Hi @devaratib30999051,

     

    Welcome to our Adobe Express Community! This shouldn't be happening. Could you please share the project ID with us, granting us access to edit via a community DM, so we can investigate this further?

     

    ^MM

    Amitej S
    Community Manager
    Amitej SCommunity Manager
    Community Manager
    May 30, 2022

    Hey Karen,

     

    Thanks for bringing this to our notice; we are sorry for the trouble, as this shouldn't happen. We were able to replicate this issue on our end and will be sharing this with the engineering team. We'll keep you posted once we hear from the team.

     

    Also, I'd like to inform you that deleting the 'Outro' and 'Credit' slide doesn't hamper the narration 

     

    Your patience is appreciated.

     

    Regards,

    Amitej

      R
      Rhea26666513u8li
      Participant
      February 24, 2023

      I'm having the same issue and it looks like it's not been resolved yet?  

        A
        Amy28655533yt0e
        Participant
        March 1, 2023

        Same here

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