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Known Participant
April 22, 2025

Adobe Express: Branding automatically converted to library

  • April 22, 2025
  • 1 reply
  • 168 views

My branding was automatically converted into a library without any action on the part of express and can no longer be transferred back.
This is annoying because I had just built the entire branding, was finished and wanted to release it. I just updated, changed users to do a final test, removed the branding from these users to add it again. Suddenly it deleted the branding for all of them and only shows it as a library. No way to right-click to convert back to branding... it just falsely tells me that it is now a branding.

1 reply

Tarun Saini
Community Manager
Community Manager
April 22, 2025

Hi 

@pmfh

,

 

We're sorry to hear about this. Please let us know a few things below-

  • Can you confirm which user role you were logged in with when the branding was converted to a library?

  • Did the switch between users happen within the same organization account or across different Adobe IDs?

  • Was the branding created in Express or imported from another app (e.g., Illustrator, Photoshop)?

  • When you say it was 'deleted for all users,' does it still appear in the Libraries panel or is it completely missing?

  • Did you receive any system notifications or prompts when the branding converted to a library?

  • Can you share a screenshot or the exact steps you took before the branding switched formats?

 

Regards,

Tarun