Adobe Express bug

Forum|Forum|4 months ago
January 26, 2026
1 reply
25 views

Hi!
Right after a simple "copy and paste elements" from a page to the other of my A.Express project I've encountered the following unespected problem :

"Abbiamo riscontrato un problema imprevisto. Prova ad aggiornare la pagina o torna alla home.

UUID: a6f49b33-a601-4642-a4ac-0303d9cfd9dd"
(italian)

I tried several times to refresh and open again (both with laptop and tablet, web and app version) but cannot work on the file anymore. Problem persists if I create a copy of the whole file or download it in pdf format.
Is it possible to fix it?
Thanks!

Barbara

Performance

Tarun Saini

Community Manager

Hi @33908295,

Welcome to the community! We're sorry to hear about this. Could you please let us know as what steps you are trying to acheive your goal and what is happening? If possible, can you please share a screen recording of the issue to assist you further?

Also, please share the file with us via private message with edit rights to investigate further. Private messages should be accessible from the envelope in the top right corner. This should be the direct URL https://community.adobe.com/t5/notes/privatenotespage

Regards,

Tarun

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