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Divine_worldview3936
January 20, 2026

Adobe Express color problem

  • January 20, 2026
  • 10 replies
  • 204 views

*I'm Japanese, so my English may be unclear. Sorry.

*If possible, please reply by email.

here is version:

app ver:29.5.0(not beta)

os:android 13

  1. (Model: SOG04)

 

Hello, I discovered a bug in adobe express.

It's a bug related to "changing the color of text and shapes." I'll explain what kind of bug it is.

 

First, I've confirmed that this bug occurs unconditionally.

Next, I'll explain when this happens. This is "when I tap on the shape, text, or color change area."

Finally, the bug occurs when the white area at the bottom pops up for just a moment, and then you are returned to the original operation selection (this refers to the area where you select text or shapes). Or, it doesn't appear at all, and you can't use the menu below.

 

This bug seems like a big deal to some designers.

If you have any questions, please email me.

    10 replies

    D
    Divine_worldview3936Author
    January 22, 2026

    Hello.

     

    I just cleared the app's cache and data completely, restarted it, and confirmed that the issue was fixed.

    I would like to thank the Adobe employees and community members for their help in fixing the bug.

     

    Thank you very much.

      A
      Anonymous
      January 21, 2026

      Cleaned cache and data. It all works as intended. Thanks for the fix.

        Amitej S
        Community Manager
        Amitej SCommunity Manager
        Community Manager
        January 22, 2026

        Thanks for confirming @47114935

        A
        Anonymous
        January 21, 2026

        @Divine_worldview3936 

         

        Didn't check changing colour on text or other objects as it was so late for me, but I've got the same problem as you. 

         

        Seems to be tied to changing colour, also changing border on shapes. Everything else seems to work. 

        S
        Stellar_knowledge5EF7
        January 21, 2026

        Background color change not working. Any suggestions?

        Y
        yj_3490
        January 21, 2026

        어도비 익스프레스에서 배경 등의 색상을 변경하려고 색상 버튼을 누르면 버튼이 응답하지 않습니다.

         

        색상버튼이 아닌 다른 버튼을 잘 작동하는데, 이상하게 글씨를 클릭 후 색상 버튼을 누르면 색상이 바뀝니다.

         

        왜그런건가요? 제가 그 모습을 담은 영상을 첨부해놓았습니다.

        Y
        yj_3490
        January 21, 2026

        + 휴대전화의 전원을 다시 시작해도 증상이 계속됩니다.

        Amitej S
        Community Manager
        Amitej SCommunity Manager
        Community Manager
        January 21, 2026

        Hi @yj_3490, Thanks for reaching out, and welcome to our Adobe Express community! 

         

        Please share the device make and model, the installed OS version, and the Adobe Express app version. It'll help us reproduce this issue and conduct further investigation. 

        Also, thanks for sharing the screen recording and mentioning the steps you've tried. Can you check once if reinstalling the app makes any difference? 

        D
        Divine_worldview3936Author
        January 21, 2026

        To Mr@Amitej S 

        Thank you for your reply.

        In my case, I was able to change the background color, but I had other problems. I'll send you a clip (about 1 minute).

        clip is here.

         

        *It's in Japanese so it may be difficult to understand.

        D
        Doug30004314vgrx
        Participant
        January 21, 2026
        1. Fonts and color aren't popping up when I'm creating a project 
          H
          Happy Stranger
          January 20, 2026

          Fonts, colors, elements, none of it are loading and it's even taking forever to save, sometimes not even able to save. Issue has been persistent for hours.

            M
            MyKnifeJourney
            Participating Frequently
            January 21, 2026

            Same problems. Adobe says everything is just fine. Its not and Adobes response to problems is also unacceptable. Shame. No longer worth the investment when Adobe is actively sabotaging productivity on an industrial scale. 

              A
              Anonymous
              January 21, 2026

              I recorded a clip of the bug and uploaded it here: https://imgur.com/gallery/GwyTlPh

              A
              Anonymous
              January 21, 2026

              Got the same problem. Can't change the background color as the menu disappears. I can get the menu back by adding a page or something, but it disappears again as soon as I tap on the icon to change background color.

               

              I tried everything to get it to work without success.

               

              Got the same app and android version as OP. 

              Amitej S
              Community Manager
              Amitej SCommunity Manager
              Community Manager
              January 20, 2026

              Hi @Divine_worldview3936, Welcome to our Adobe Express community! 

               

              Thank you for reporting this, and no worries at all about your English; it’s clear and helpful.

               

              We understand the issue you’re describing: the color menu briefly appears and then disappears, preventing you from changing text or shape colors. That isn’t expected behavior and could definitely impact design workflows.

              Thanks for sharing app version, OS, and device details; they’re helpful. I’ll share this with the team for investigation. If possible, a short screen recording showing the behavior would help us identify the cause more quickly.

               

              We appreciate you taking the time to report this and will follow up once we have more information.

              Best!

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