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LuisGustavoFedri
Participant
June 28, 2024

Adobe Express cortando Rodapé

  • June 28, 2024
  • 3 replies
  • 224 views

O aplicativo Adobe Express no Android está apresentando erro, cortando o rodapé das imagens, com o projetos (papel de parede para celular), este erro não apresentava antes e do nada ele começou, já testei em aparelhos diferentes já desinstalei limpei cache e nada, até os projetos que eu já tinha feito antes agora estão todos com rodapé cortado, como se estivesse dado zom na imagem porém mesmo se eu aumento ou diminuo o zom o rodapé continua cortado 

3 replies

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LuisGustavoFedriAuthor
Participant
June 28, 2024

The problem is in every project (whether it is new or ready), I tested the same project with the same configurations in Canva and everything working perfectly, the interesting thing that was all normal last week and out of nowhere this happened. 

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LuisGustavoFedriAuthor
Participant
June 28, 2024

@David__B I'm using the Samsung Galaxy s24 ultra,the problem affects the visualization within the application, 

David__B
David__B
Legend
June 28, 2024

Hi @LuisGustavoFedri

 

I have a few questions to help me better understand. What Android device are you using? Does the cropping issue affect the output if you save, or is it only the preview within the app? Do you have screenshots of the same file saved before and after the issue that you could share? Could you create a duplicate of a file with the issue and share the URL here?

Thanks,

Dave

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