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Participant
October 30, 2023

Adobe Express Crashing

  • October 30, 2023
  • 1 reply
  • 132 views
When trying to edit a video as soon as I make an edit, I get an error pop up that erases any progress and forces me back to the home page. Error code is attached.
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1 reply

Tarun Saini
Community Manager
Tarun SainiCommunity Manager
Community Manager
January 5, 2024

Hi there,

 

Apologies for the delayed response. Is the issue you mentioned persisting? If yes, have you tried using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? Try clearing the browser's cache and cookies. 

 

You may check this link for more information on how to clear cache and cookies: https://adobe.ly/48jRDGz.

 

Let me know how it goes.

 

Regards,

Tarun

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