Skip to main content
R
ruthm64
Participant
March 4, 2024

Adobe Express download stuck at 90%

  • March 4, 2024
  • 11 Antworten
  • 3423 Ansichten

Hello, I'm trying to download images from Express and the download will quickly progress to 90% and then get stuck and will never download. There's no error message. 

These are images created from 'text to image'. I thought it might be due to being out of generative credits but my plan should allow 1000?

I have tried multiple files which all have the same problem and have tried clearing cache and restarting browser. 

    11 Antworten

    Vorherige Antworten anzeigen
    E
    Edu5D
    Participant
    March 4, 2024
    File processing gets stuck at 90%, downloading multiple pages as a pdf also returns an error. I believe that because it is a new feature it may still need adjustments, I believe that this should have a special priority. Thank you for being ❤️
    Lyn_D
    Lyn_D
    Inspiring
    March 20, 2024

    Hi @7586890 Assano,

     

    Thank you for your patience, and I'm sorry you're having trouble.

    Just spotted your post and wanted to know if you still require help, as it's been a while since you last reported this, and sadly I haven't been able to replicate this.

    Suppose you still need to try clearing your browser cache/cookies. Sometimes, that can fix unexpected issues. If not, using a different browser/incognito mode might work too.

     

    Please let us know if you still need assistance. Rest assured, we'll be happy to troubleshoot further, and looking forward to hearing from you.

    ^Lyn

      Allgemeine NutzungsbedingungenAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices