Adobe express freezing on iOS - down for two weeks

Hi all, I managed to (temporarily?) resolve this issue by uninstalling and reinstalling the Adobe Photoshop Express iOS app from the App Store. Remains to be seen whether it will be necessary to uninstall and reinstall Photoshop Express iOS for every single time I want to use the app. Wish the app weren’t so bloated with slop-generating garbage, but until [redacted—draw your own conclusions], I guess that’s how things will have to run.

Hi @zaums ,

Can you please confirm if you still have the same issue? If yes, can you please share the Model and iPad OS version?

Thanks

Hi @zaums,

Thanks for sharing your screenshot and details, and sorry for running into this. We completely understand how frustrating it is when Adobe Express freezes on your mobile device, especially when it works fine on your Mac.

I have shared the case with our engineering team. In the meantime, you can try:

1. Sign out and sign back in to your Adobe account.

2. Make sure your iOS version is up to date.

3. Close other apps to free up memory.

4. Restart your device before launching Adobe Express again.

We really appreciate your patience. 🙏