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zaums
Participant
November 19, 2025

Adobe express freezing on iOS - down for two weeks

  • November 19, 2025
  • 2 replies
  • 92 views

Adobe express has been unusable on my mobile devices for a few weeks Which severely limits my ability to use the program. I've uninstalled reinstalled, updated, deleted files, etc. It works fine on my Mac.

2 replies

M
Community Manager
mahmoud_5524Community Manager
Community Manager
November 21, 2025

Hi @zaums ,

 

Can you please confirm if you still have the same issue? If yes, can you please share the Model and iPad OS version?

 

Thanks

M
Community Manager
mahmoud_5524Community Manager
Community Manager
November 20, 2025

Hi @zaums,

 

Thanks for sharing your screenshot and details, and sorry for running into this. We completely understand how frustrating it is when Adobe Express freezes on your mobile device, especially when it works fine on your Mac.

I have shared the case with our engineering team. In the meantime, you can try:

  1. Sign out and sign back in to your Adobe account.

  2. Make sure your iOS version is up to date.

  3. Close other apps to free up memory.

  4. Restart your device before launching Adobe Express again.

We really appreciate your patience. 🙏


^MM

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