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Participant
September 13, 2023

Adobe Express homepage UI layout broken

  • September 13, 2023
  • 7 replies
  • 1098 views
I am experiencing the same problems, it doesn't let me save or export the files either.
This topic has been closed for replies.

7 replies

Amitej S
Community Manager
Community Manager
September 15, 2023

Hi @michelUIO, for the issue causing misplaced headers in  Adobe Express, a fix was deployed. Can you try again and check if it works fine for you?

Check more info here: https://community.adobe.com/t5/adobe-express-discussions/adobe-express-performance/td-p/14082332 & let us know about your observations.

 

Thanks,

Amitej

Amitej S
Community Manager
Community Manager
September 13, 2023

Hi @michelUIOWe are aware of this issue and are investigating it. Clearing the browser cache and reloading has resolved this issue for many users, so that may be worth trying.

You can also visit https://status.adobe.com/ to follow the status of this issue.

LauDareSky
Known Participant
September 13, 2023
today but not last week when I login with Chrome, I see some weird Interface artifacting. I refreshed the page and it is still there. Some extra graphics over words at the top. Extra doubled words at right edge top , etc.
Amitej S
Community Manager
Community Manager
September 13, 2023

Hi @LauDareSky,

Thanks for bringing this up. We are aware of this issue and are investigating it. Clearing the browser cache and reloading has resolved this issue for many users, so that may be worth trying. You can also visit https://status.adobe.com/ to follow the status of this issue.

 

Best,

Amitej

Participant
September 13, 2023
Express menu over the "Add", Trash, Layers, etc buttons. Cannot access them bc menu items are scattered over them.
Another-Phil
Inspiring
September 13, 2023

Hi @defaultqcx932zm4mpp - We are aware of this issue and are working towards a resolution. Please try clearing your cache and relaunching Adobe Express. We apologize for any inconvience and thank you for your patience.

 

Please visit https://status.adobe.com/ to follow the status of this issue.

 

- Phil

Participant
September 13, 2023
everything on the screen is skewed.
Another-Phil
Inspiring
September 13, 2023

Hi @default32268729rpnlki - We are aware of this issue and are working towards a resolution. Please try clearing your cache and relaunching Adobe Express. We apologize for any inconvience and thank you for your patience.

 

Please visit https://status.adobe.com/ to follow the status of this issue.

 

- Phil

Participant
September 13, 2023
Certain features and the dashboard are not loading properly. I can't even sign out/in because my account icon is not visible.
Another-Phil
Inspiring
September 13, 2023

Hi @default32266516rpmkif - We are aware of this issue and are working towards a resolution. Please try clearing your cache and relaunching Adobe Express. We apologize for any inconvience and thank you for your patience.

Please visit https://status.adobe.com/ to follow the status of this issue.

 

- Phil

michelUIOAuthor
Participant
September 13, 2023