Participant

Adobe Express is "Getting everything ready" for too long for all my files.

Forum|Forum|1 year ago
September 3, 2024
14 replies
1482 views

Tried refreshing, deleting storage, turned off ad-blocker. Not sure how to go about this because I cant edit or view anything I created on Adobe Express for the desktop. Home page loads just fine, files page loads perfect, but once I attempt to open it after clicking it's stuck. 😞

Appreciate any help of who had these issues before!

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S

slackerofthemind

Participating Frequently

I can neither access old files nor make new ones. I finally "fixed" the issue by logging in to Adobe Express on another iMac. When I returned to my (usual) work laptop I could then see and access files. It is evidently some kind of cookie/surveillance endpoint issue with Adobe's servers.

A

Abhi.G @ ADBE

Adobe Employee

Hi @slackerofthemind

Sorry to hear you are running into this issue. Are you seeing this exclusively with prior projects (as you mentioned in a reply to another thread) or new Express files as well?

Thanks

Abhi G

S

slackerofthemind

Participating Frequently

Same issue here. Nothing changed my end. Tried different browsers, turned off VPN, allowed all cookies, triple-checked Littlesnitch for any blocked connections, nothing. This appears to be an issue with Adobe's cloud servers... yet another reason to switch over to Canva.