Skip to main content
Participant
September 11, 2024

Adobe Express malfunction

  • September 11, 2024
  • 1 reply
  • 194 views

Over the last two weeks the mobile version of Adobe Express doesn't properly function. When trying to open any of the files under "my Stuff" it goes on a never ending loop that displays some grafics (image attached) but the file doesnt load. 
I have tried relaunching the app, I removed the app and installed it back again but it makes no difference. 
It used to work flawlessly before the new version was launched some months ago, now it is worst than a clunker. 
Adobe you can do better! 

1 reply

Tarun Saini
Community Manager
Community Manager
September 20, 2024

Hi 

@intelligent_Songbird0D4C

,

 

We're sorry for the delay. Are you still experiencing this issue? If so, please let us know if you can access your files on a desktop. What is the make and model of your device? Also, can you share your Adobe ID with us?

 

We're here to help, just need some info.

 

Regards,

Tarun