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application1_9358
Participant
January 14, 2025

adobe express not removing background

  • January 14, 2025
  • 1 reply
  • 121 views

remove background function of adobe express is not working is just processing and not removing background 

1 reply

Tarun Saini
Community Manager
Tarun SainiCommunity Manager
Community Manager
January 15, 2025

Hi 

@application1_9358

,

Welcome to the community! We're sorry to hear about the difficulties. Did you try using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) or incognito mode to see if it makes a difference? 

 

Also, try clearing the browser's cache and cookies, and restarting the browser and try again. For more information on how to clear cache and cookies check this link- https://adobe.ly/4a5ipUF and how to use incognito mode- https://adobe.ly/4a2UzZV 

 

Let us know if that helps.

 

Regards,

Tarun

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