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W
Wishful Beginner
Participant
April 15, 2025

Unable to download project (any format). Getting the following error message: "Download failed - We're experiencing a temporary Adobe Stock service outage. Please try again later or contact Adobe Support for help." I've tried other browers, cleared cache, tried over course of several days.

    Amitej S
    Community Manager
    Amitej SCommunity Manager
    Community Manager
    April 16, 2025

    Hey, @Wishful Beginner; Welcome to our Adobe Express Community! 

     

    Are you still having trouble downloading projects in Adobe Express? Have you tried clearing your browser's cache and cookies to see if that makes any difference? Can you share a screen recording with the error message so we can check and investigate?

    Let us know about your observation. Currently, the app seems to work fine, and projects can be easily downloaded without any issues. 

    Best,

    Amitej

     

    S
    santdeeps99137994
    Participant
    June 1, 2025

    please help

     

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