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Jade_0846
Participant
June 10, 2025

Adobe Express Saving Glitch....

  • June 10, 2025
  • 1 reply
  • 127 views

I spent several hours working on a business proposal yesterday; Adobe Express saved up to a point. I attempted to download the document to share with the client, but it would not download. So, I refreshed the page, only to lose 1 hour and 45 minutes of work. And before you say 'check internet connection,' it was fine. 

1 reply

Tarun Saini
Community Manager
Tarun SainiCommunity Manager
Community Manager
June 10, 2025

Hi 

@Jade_0846

,

Thanks for reaching out! We're sorry to hear about this. Can you please share the URL of the project with edit access where your work is missing via private message to me? Also, let us know the exact time when your work goes missing, along with the time zone you're in.

 

We're here to help, just need some info.

 

Regards,

Tarun

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