Adobe Express schedule (web) cannot find my Instagram Creator profile

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The headline says it all.

The steps presentet here https://helpx.adobe.com/de/express/using/connect-social-media-accounts.html don’t help.

A little support would be great.

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Andy Lambert

Community Manager

Please follow these instructions if you encounter similar problems: https://community.adobe.com/t5/adobe-express-discussions/connect-to-scheduler-by-upgrading-your-inst...

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Thanks!Andy

Andy Lambert

Community Manager

Thank you for letting me know this is now resolved

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Thanks!Andy

P

PengboomAuthor

Participant

Thanks for the quick reply.

Yesterday I managed to set it up by myselft and the problem was, that my facebook-page was not connected with my instagram account… which was the main challenge.

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Andy Lambert

Community Manager

Hi there - this video should help you ensure that you are all set up correctly. Let me know if any issues: https://community.adobe.com/t5/adobe-express-discussions/connect-to-scheduler-by-upgrading-your-instagram-account-from-personal-to-professional/td-p/14011702

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Thanks!Andy

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