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Katrina_5967
Participant
September 30, 2024

Adobe Express Slow

  • September 30, 2024
  • 1 reply
  • 437 views

I am trying to create an Instagram Reel and Adobe Express on the Web is being alarmingy slow and unresponsive. I have closed the browser and re-opened a new one, I can't upload multiple videos into my porject and the videos aren't playing. What's wrong with Adobe Expres?? 😞

1 reply

Tarun Saini
Community Manager
Tarun SainiCommunity Manager
Community Manager
October 3, 2024

Hi 

@Katrina_5967

,

 

We're sorry to hear about this. Are you still experiencing this issue? If so, have you tried using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? Try clearing the browser's cache and cookies and let us know if that helps.

 

Also, are you uploading video from your device or using Adobe stock video?

 

Regards,

Tarun

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