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Participant
Jan 23, 2024 7:50 PM UTC
Open for Voting

Adobe Express Social Media Link

Hello, we have used Adobe Express for about a year now and have not had issues with posting on Insta Gram until November of 2023. We have followed the guides online and it still continues to not post properly on Instagram. Is there someone that can help us identify what the issue is so we can continue to use this service?
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1 reply

Andy Lambert
Community Manager
Community Manager
Jan 24, 2024 10:36 AM UTC

Hi there - I'm sorry about the issue here. Have you followed this video to the letter? 99% of these issues are related to Facebook and Instagram permissions: https://community.adobe.com/t5/adobe-express-discussions/connect-to-scheduler-by-upgrading-your-instagram-account-from-personal-to-professional/td-p/14011702 

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Thanks!Andy