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Franchising
Participant
January 23, 2024

Adobe Express Social Media Link

  • January 23, 2024
  • 1 reply
  • 187 views
Hello, we have used Adobe Express for about a year now and have not had issues with posting on Insta Gram until November of 2023. We have followed the guides online and it still continues to not post properly on Instagram. Is there someone that can help us identify what the issue is so we can continue to use this service?
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1 reply

Andy Lambert
Community Manager
Andy LambertCommunity Manager
Community Manager
January 24, 2024

Hi there - I'm sorry about the issue here. Have you followed this video to the letter? 99% of these issues are related to Facebook and Instagram permissions: https://community.adobe.com/t5/adobe-express-discussions/connect-to-scheduler-by-upgrading-your-instagram-account-from-personal-to-professional/td-p/14011702 

Thanks!Andy
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