Adobe express templates animations broken

Forum|Forum|5 months ago
December 19, 2025
3 replies
408 views

The animations in the template appear to work in the "template editor", but once user creates a file from the template, some animations no longer work.

Desktop Web

K

Kelly35137725gavrAuthor

@Tarun Saini just sent!

Tarun Saini

Community Manager

Thanks @Kelly35137725gavr,

Please check your DM.

Regards,

Tarun

K

Kelly35137725gavrAuthor

Hi @Tarun Saini

I tried in Edge, but it didn't work either.

Here's a screen recording :

https://new.express.adobe.com/publishedV2/urn:aaid:sc:VA6C2:f0569a01-9321-4092-8cd7-5f5d16ead9b3?promoid=Y69SGM5H&mv=other

Tarun Saini

Community Manager

Thanks for sharing the screen recording @Kelly35137725gavr,

I have escalated the issue to the product team, once I hear anything from them, I'll keep you posted.

Regards,

Tarun

Tarun Saini

Community Manager

Hi @Kelly35137725gavr,

Welcome to the community! We're sorry to hear about this. Have you tried this in another browser? Would you be able to share a screen recording of the issue to assist you better?

We're here to help, just need some info.

Regards,

Tarun

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