Adobe Express Text Box Glitch

Hi @UKG_carter ,

I got the update from our engineering team that they have fixed the issue, can you please check and let us know. 

Thanks 

Hi @UKG_carter ,

Thanks for following up. I have received your message and forwarded the link to our engineering team. I will keep you updated. Thanks for your understanding.

ˆMM

Thank you, I gave you access to that video. Please follow up with a confirmation. Thanks again 

Hi @UKG_carter ,

Thanks for your detailed response. Can you please grant the access to the link you have shared with the possibility to view and edit. Thanks 

Thank you yes, it's become a HUGE Problem especially for our DIY team in Marketing. It's happening on both my work machine and personal machine but only on Desktop. The mobile and template apps seem unaffected. I've included a recording with a small example. I am running a macbook pro - Sequoia 15.7.2 and a Mac Mini - Apple M1 - Tahoe 26.1. Here is the recording link... https://new.express.adobe.com/publishedV2/urn:aaid:sc:US:3dc4aae2-f71b-47c3-905b-4e937f310538?promoid=Y69SGM5H&mv=other

Hi @defaultgngc6box9nbv

Thank you for reporting this – we understand how frustrating it must be to have text boxes frozen and not be able to change font sizes, especially when it affects all projects company-wide.

A few steps you can try while our team investigates:

• Log out and back in to Adobe Express

• Clear your browser cache or try a different browser (we recommend Chrome for best compatibility)

• Make sure your browser and operating system are up to date

To help our engineering team troubleshoot faster, could you share:

• Browser and version

• Operating system

• A short screen recording showing the issue

We’ve already shared your case with our engineering team and will keep you updated on any fixes. 🙏