Adobe express video problem

Hi @GENIE HIGBEE

Sorry to hear about your difficulties. Do you get any kind of error message?

A few things you may want to try to see if they help:

• Test in different browsers  - Chrome, Edge, Safari
• Try clearing the browser cache  -  https://adobe.ly/4d8K73T
• Test in incognito/private browsing mode -  https://adobe.ly/4d8K7AV
• Try creating a duplicate of your file and downloading that instance