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A
austin_0225
Participant
September 12, 2024

Adobe Express Won't Load

  • September 12, 2024
  • 1 reply
  • 333 views

Hi there!

I've been using Adobe Express for a few months now with little to no issues. However as of about 2 weeks ago, whenever I attempt to open Adobe Express it will simply load forever and never actually allow me access to the application. I've been seeing people say it might be their Firewall or Anti-Virus software, but I've found nothing indicating that either one if blocking access. Can anyone help? I have the developer logs from my browser indicating the error, but I don't have a single clue what they mean. 

1 reply

A
austin_0225Author
Participant
September 12, 2024

Update: This is also happening in the version downloaded from the Microsoft store, no only my browser.

Amitej S
Community Manager
Amitej SCommunity Manager
Community Manager
September 23, 2024

Hey @austin_0225, are you still facing this issue? Please let us know if you can access the Adobe Express application on the desktop browser and the Microsoft downloaded application. We want to investigate further on this if it is still not working for you. 

 

Thanks,

Amitej

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