Adobe Express won't load content, regardless of the device or storage

Adobe Express will not load my video content (I'm talking 30 second videos). I've tried on 2 different computers, multiple browsers, and even the mobile app. I've cleared my browsing storage multiple times. 

Can you please, please fix this? It causes major delays at work. There are features of Adobe Express that I prefer to Canva, but it's really hard not to switch back because Adobe Express simply doesn't work 80% of the time. 

I have seen this issue reported many times, even from 3 years ago. 3 years of an unresolved issue is a bit wild. 

Please fix this.