AdobeExpress can't download file

2 replies
130 views
Translate

I cannot save or download videos in Adobe Express. I always get the message "We are working on your file. You can download it soon." Even after 2 hours it doesn't work. I also have the premium version of Adobe Express and it still doesn't work. I use the web version. What can i do?

This topic is closed to new replies. Start a new post to keep the conversation going.

I

IviSpruegelAuthor

Participant

I had already tried clearing the browser cache Edge, Chrome etc: still download errors.

Translate

Lyn_D

Inspiring

Hallo @IviSpruegel,

Vielen Dank für deine Geduld.

Hast du bereits versucht, dich aus- und wieder einzuloggen oder es mit einem anderen Browser oder im Inkognito-Modus?

Ich hoffe, dass diese Tipps dir dabei helfen, die Probleme mit Adobe Express zu lösen. Bitte lass uns wissen, wie es läuft, und zögere nicht, dich erneut an uns zu wenden, wenn du weitere Unterstützung benötigst.

VG ^Lyn

Translate

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.