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IviSpruegel
Participant
February 22, 2024

AdobeExpress can't download file

  • February 22, 2024
  • 1 reply
  • 125 views

I cannot save or download videos in Adobe Express. I always get the message "We are working on your file. You can download it soon." Even after 2 hours it doesn't work. I also have the premium version of Adobe Express and it still doesn't work. I use the web version. What can i do? 

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1 reply

I
IviSpruegelAuthor
Participant
February 23, 2024

I had already tried clearing the browser cache Edge, Chrome etc: still download errors.

Lyn_D
Lyn_D
Inspiring
February 26, 2024

Hallo @IviSpruegel,

 

Vielen Dank für deine Geduld.

Hast du bereits versucht, dich aus- und wieder einzuloggen oder es mit einem anderen Browser oder im Inkognito-Modus?

 

Ich hoffe, dass diese Tipps dir dabei helfen, die Probleme mit Adobe Express zu lösen. Bitte lass uns wissen, wie es läuft, und zögere nicht, dich erneut an uns zu wenden, wenn du weitere Unterstützung benötigst. 

 

VG ^Lyn

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