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Brett377736444jvi
Participant
November 13, 2024

AL Translation tool too restrictive

  • November 13, 2024
  • 6 replies
  • 491 views

The translation tool has been amazing but recently I am getting more and more restritive word alerts and I have no idea what words are restricted or why? The other day I was doing a tutorial on how to install a curtains and it wouldn't translate. I'm OK to find another word but I need more information? Why certain words and what are they and why is it so deeply restrictive. I have normal every day conversations in my videos and yet more and more they can't be translated. It's all or nothting and that's not helpful. Even if I can get a sense of where the violation is I can edit around it. It's becoming more and more unsusable.

    6 replies

    Tarun Saini
    Community Manager
    Tarun SainiCommunity Manager
    Community Manager
    January 28, 2025

    Hi @Kim Dalgaard,

     

    Welcome to the community! We're sorry to hear about this. Could you please let us know the prompt you're using? Also, if possible, can you share the file with us to investigate the issue?

     

    Regards,

    Tarun

    K
    Kim Dalgaard
    Participant
    January 27, 2025

    I have the same issue translating from danish to english. Message is: "Unsafe content". I have no clue why - it worked fine some month ago!

    Tarun Saini
    Community Manager
    Tarun SainiCommunity Manager
    Community Manager
    December 18, 2024

    Hi @tom_tav,

     

    I'd like to inform you that this is a known issue in Dutch, and the team is actively working with Microsoft to resolve it.

     

    Regards,

    Tarun

    T
    tom_tav
    Participant
    December 13, 2024

    Hi, from Dutch to French and/or English.

    Thank you!

    Tarun Saini
    Community Manager
    Tarun SainiCommunity Manager
    Community Manager
    December 13, 2024

    Thank you for sharing the info 

    @tom_tav

    ,

    I've shared the info with our product team. I'll keep you posted once I hear anything from them.

     

    Best,

    Tarun

    T
    tom_tav
    Participant
    December 13, 2024

    Hi, I have the same problem. Sometimes, pdf pages will not translate and I get the message: 

    unsafe content, while the content are just normal, regular words... Maybe it would be handy if the message says what word is NOT ok. So I can replace the word?

     

     

      Tarun Saini
      Community Manager
      Tarun SainiCommunity Manager
      Community Manager
      December 13, 2024

      Hi 

      @tom_tav

      ,

      Welcome to the community! We're sorry to hear about the issue you're facing while using the translation tool. Could you please let us know the language you're translating into?

       

      We're here to help, just need some info.

       

      Regards,

      Tarun

      Tarun Saini
      Community Manager
      Tarun SainiCommunity Manager
      Community Manager
      November 13, 2024

      Hi 

      @Brett377736444jvi

       

      Welcome to the community! Could you please provide more information on what alerts you are getting? Also, can you share the screen recording of the issue? You mentioned that the tool worked well before but has become more restrictive. Can you pinpoint when this started happening Do you have examples of everyday words or terms that were flagged? This could help in understanding patterns.

       

      We're here to help, just need some info.

       

      Regards,

      Tarun

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