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Anonymous
October 15, 2023

All my files are gone - Adobe Express

  • October 15, 2023
  • 1 reply
  • 198 views

Hello,

I just opened Adobe Express and can't see any of my projects in Adobe Express! This is devastating - I hope they're somewhere!

I have a recent version of AE and I think I was trying Beta.

 

 

1 reply

thejanebradbury
Community Expert
thejanebradburyCommunity Expert
Community Expert
October 16, 2023
Adobe Express came out of Beta in August and the desktop moved that new version. Please read the information in this FAQ section if you scroll down the page https://helpx.adobe.com/uk/express/express-faq.html including:
• I use Adobe Express on desktop. Will my files automatically show up in the new version of Adobe Express? 
• I use Adobe Express on desktop and I also use the mobile app. Will my files automatically show up in the new version of Adobe Express? 
 
Here is a short video walkthrough of migrating your files:
 
If you are having problems with your files migrating please check this Troubleshooting File conversion FAQ https://helpx.adobe.com/express/kb/file-conversion-troubleshoot.html
If you still have problems with finding your prior files please contact Adobe Support:
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