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wonderful_Glimpse5F85
Participant
September 18, 2023

All of my files are gone

  • September 18, 2023
  • 1 reply
  • 82 views
All of my files are gone in express. 3 years of work was deleted and I only have access to stuff done last week. I want a full refund for every year of my subscription this is absolutely insane. Someone please reach out and help with this.
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1 reply

Lyn_D
Lyn_D
Inspiring
December 19, 2023

Hi default32370910jihgfe,

 

Thank you for your patience, and I'm sorry to hear you're having trouble downloading your video.

Our engineering team has fixed some bugs since this was last reported.

Can you kindly share if this is issue is resolved for you?

 

I'm here to help and looking forward to hearing from you.

 

^Lyn

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