All of my files are gone

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All of my files are gone in express. 3 years of work was deleted and I only have access to stuff done last week. I want a full refund for every year of my subscription this is absolutely insane. Someone please reach out and help with this.

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Lyn_D

Inspiring

Hi default32370910jihgfe,

Thank you for your patience, and I'm sorry to hear you're having trouble downloading your video.

Our engineering team has fixed some bugs since this was last reported.

Can you kindly share if this is issue is resolved for you?

I'm here to help and looking forward to hearing from you.

^Lyn

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