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Participant
June 10, 2024

"An unexpected problem has occurred" using Adobe Express Embed SDK

  • June 10, 2024
  • 1 reply
  • 181 views

I have the job of connecting Adobe Express Embed to a web application using Adobe Express Embed SDK. I have created a new Adobe account for this purpose but always get the error:


An unexpected problem has occurred. Try refreshing the page or return to the home page.
UUID: 604be501-1aea-4bcf-9c4f-9db5683be6b3


The UUID changes on every call. Looking in the browser's developer console I see a lot of errors (see attached log). Please assist to eliminate the errors when using the API.

This topic has been closed for replies.

1 reply

Participant
June 11, 2024

Due to a server-side configuration of the initialization parameters, the appName was passed incorrectly in my case which caused the error:

wrong: {clientId: '12345....', appName: '"abc"'...}
correct: {clientId: '12345....', appName: 'abc'...}