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continue to get error report. when I follow directions I lose what I have recorded.

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Community Manager

Hi

,

Thanks for your patience. Please let us know the error message you're getting. If possible, can you share the screen recording of the issue?

Did you try using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference?

Try clearing the browser's cache and cookies to check if that helps. You may also try disabling the antivirus of your system and try again.

Regards,

Tarun

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