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Known Participant
September 3, 2026

Animation lowers quality of image

  • September 3, 2026
  • 4 replies
  • 20 views

I have a large image that scrolls through the frame using the “Loop” animation “Wind”. I have tried several different sized and dpi images, but on all of them the animation significantly looses quality. It exports at even lower quality when I try as well. The entire post is a slow animation so the quality loss is obvious. 

    4 replies

    lflamminiAuthor
    Known Participant
    September 8, 2026

    Thank you for checking this promptly! I was out of office when your message came through.

    Here is an editable link to the long scrolling file that uses animations to slide the image across the page: [link removed by moderator]

    • Yes, all of the Loop animations I tested blur as the animation occurs.
    • The (Animation - Loop - Dynamic - Wind) was the only way I could get this full scroll effect seamlessly, at a legible speed. 
    • In & Out didn’t blur, but max at 4 seconds, so they moved too fast for this purpose. 
    • I gave up on this method and used separate cropped images with transitions below. 

    I scrapped this method and made a second document with “Push” Transitions. 

    • This method maintained readable quality, but isn’t a smooth scroll, and has lines between the images. 
    • I tried this layout with In & Out “Move - Slide” animations, however none of those have consistent timing on the “In” & “Out” animations so I couldn’t get the timing right to line up between the images to look seamless.
    Rose DV
    Community Manager
    Community Manager
    September 9, 2026

    Thanks, ​@lflammini, I have passed this along to the team and will let you know if further information is needed~

    Appreciate your patience!

    Rose

    Rose DV
    Community Manager
    Community Manager
    September 3, 2026

    Hi ​@lflammini,

    Thanks for testing across different sizes and DPIs already - that rules out the source-image cause, so this is worth getting in front of our team rather than sending you in circles. I'm raising it with them now.

    Two quick things that'll help them reproduce it:

    → Is it only the Wind animation, or do other Loop animations do the same to the same image?
    → What format/settings are you exporting with?

    And a short screen recording of the quality dropping as it plays would be gold, if you can grab one. I'll follow up here as soon as I hear back.

    Rose

    Rose DV
    Community Manager
    Community Manager
    September 3, 2026

    Hi ​@lflammini,

    Quick update - our team's had a first look and it's not something they immediately recognize as a known issue, so they'd like to dig into it directly. Two things would really help:

    → A copy of the Express project showing the issue - you can duplicate it first, then share an edit-access link so nothing happens to your original (DM me the link!) 
    → Or, if that's easier, just the source image you're animating

    With any of those, the team can reproduce it on their end and figure out what's going on. Thanks for your patience on this one.

    Rose